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Manager Technical Writer

Location:
Mesa, AZ
Posted:
October 14, 2020

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Resume:

Sarah Hobbs 480-***-****

adgy8o@r.postjobfree.com

PROPOSAL MANAGER/TECHNICAL CONSULTANT

** *****’ experience managing, advising, and writing proposals for pursuits of all sizes and complexities. Trained in Shipley Proposal Management and familiar with APMP standards of proposal writing. KEY QUALIFICATIONS

• Superior writing skills to produce customized, customer-oriented deliverables.

• Keen ability developing style and terminology guidelines.

• Excellent interpersonal and management skills.

• Time management, problem solving and analytical skills, conflict resolution, relationship building. CORE COMPETENCIES

Bid/proposal/capture management

RFI/RFP responses, Client Presentations

Statements of Work (SOWs) and Contracts

Communications, research, writing, editing

Software and tools: MS Office, SalesLogix &

Salesforce, Adobe InDesign, Adobe Illustrator

Adobe FrameMaker, Deltek, Oracle CRM-MS

SharePoint

CAREER EXPERIENCE MD HELICOPTERS, INC.

PROPOSAL MANAGER, MD Helicopters, Inc. Mesa, AZ. Feb 2019 – Mar 2020

• Provided leadership in proposal efforts to ensure RFI, RFQ and/or RFP specifications and Company standards were met and proposals submitted on or before given deadlines.

• Created/oversaw the proposal outline, based on proposal preparation instructions and evaluation criteria, and used it to track progress and compliance.

• Developed/oversaw proposal schedule and executed proposal in accordance with requirements.

• Reviewed proposal drafts to ensure requirements are adequately addressed.

• Conducted/oversaw regular proposal progress status meetings.

• Provided direction and guidance for proposal layout and production.

• Directed/oversaw writing/editing/rewriting efforts and worked with Subject Matter Experts and staff to ensure compatibility and compliance.

• Conducted initial planning with senior management to craft win themes and overall approach.

• Led proposal reviews, captured feedback ensuring issues were addressed and resolved. CAREER EXPERIENCE PROFESSIONAL CONSULTANT

PROFESSIONAL CONSULTANT, 10 years consulting to various AZ corporations. 2008 – 2018 Prepared instruction manuals, journal articles, and other supporting documents to adequately communicate complex and technical information. Developed, gathered and disseminated technical information among customers, designers and manufacturers.

• Department of Family Services (DCS), Phoenix, AZ Governance, Risk, Compliance (GRC) Analyst

• Flat Irons Solutions, Phoenix, AZ

Proposal Writer Manager

• Health Services Advisory Group (HSAG), Phoenix, AZ Proposal Writer / Manager

• CDI Corporation, Phoenix, AZ

Proposal Writer / Manager

• Wells Fargo & Co., Tempe, AZ

Technical Writer

• Weidenhammer Systems, Mesa, AZ

Documentation Specialist

• GT Advanced Technologies, Mesa, AZ

Technical Writer

• Logan Simpson Design, Tempe, AZ

Proposal Writer / Manager

CAREER EXPERIENCE CALENCE, LLC

PROPOSAL MANAGER, Calence, LLC. Tempe, AZ. 2006 – 2008

• Provided direction and guidance to other company personnel in the pre-sales process using Salesforce.

• Turned opportunities into Requests for Proposals from customers by working with and supporting our Sales staff.

• Managed and coordinated proposal teams to create proposal outlines and a list of proposal team roles and responsibilities.

• Directed proposals, RFPs and schedules through production pipeline, including draft reviews, coordination of business unit input, third-party review, final proofing and editing phase, and final assembly including leadership, legal, financial and marketing reviews as necessary. CAREER EXPERIENCE PEARSON DIGITAL LEARNING

PROPOSAL MANAGER / GRANT MANAGER, Pearson Digital Learning, Mesa, AZ. 2001 – 2006

• Strategically evaluated RFP opportunities and established customized work plans to ensure that business objectives were consistently met.

• Implemented defined processes and procedures and assured proposals adhered to process disciplines and quality expectations associated with developing winning proposals.

• Coordinated multiple departments and teams to respond to RFPs within strict deadlines while facilitating proactive communication with product managers and key sales executives to identify, track, schedule, and manage upcoming proposal efforts.

• Responsible for performing technical research, writing, editing and organizational activities from receipt of RFP through the duration of the project.

• Tracked, maintained, and reported RFP opportunities, wins, losses, and award amounts in the company database and communicated results to upper management and company as a whole.

• Assisted in compiling new and different pricing structures and created pricing guidelines and policies for existing and future consortiums.

• Reviewed and coordinated contract language with legal department to ensure a seamless contract, taking exceptions where needed.

EDUCATION

Mesa Community College, Undergraduate work.

Arizona State University, Bachelor of Arts in Education; emphasis English, May 1996. Walden University, Master of Business Administration (M.B.A.) Leadership, anticipated graduation date, May 2021.

Sarah Hobbs, page 2



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