Somatologist/beauty therapist

PERSONAL INFORMATION

Surname : Ndzaba

Names : Ezethu

Gender : Female

ID Number : 970**********

Nationality : South African

Interests : Reading, watching movies and singing

CONTACT DETAILS

Address : 146 Paul Road, Olifantsvlei 327-Iq

Johannesburg South

2091

Cell no. : 078-***-****

E-mail : adgui8@r.postjobfree.com

EDUCATIONAL ACHIEVEMENTS

Tertiary qualifications

Completed

Institution : University of Johannesburg

Qualification : National Diploma in Somatology

Year completed : 2019

High school

Institution : Johnson Nqonqoza Senior Secondary School

Qualification : National Senior Certificate (Grade 12)

Year obtained : 2014

DEVELOPED SKILLS AND KNOWLEDGE

Computer and Systems Skills

Advanced computer skills include power point presentation and high level of written and verbal communication.

Skills

The ability to communicate effectively and efficiently at all levels in the organisation both in writing and orally.

The ability to manage one’s own time in the workplace efficiently through planning, monitoring, scheduling and prioritising one’s functions.

The ability to interact with people at all levels in the organisation.

The ability to analyse situations and to arrive at the best possible solution.

Ability to work in a team of people at various levels for optimal goal achievements.

Employment History

Company : Utopia Salon

Position : Beauty Therapist

Duration : December 2019 – March 2020

Roles and Responsibilities

Greet guests and clients with genuine enthusiasm.

Exhibit phenomenal customer service skills.

Conducting skin analysis and noting client skin concerns.

Booking clientele for appointments using a computerized system.

Making sure to always call clientele to confirm appointments 1-2 days beforehand.

Performing many skin treatments using Salon Care, including treatments for acne, aged, & sun damaged skin.

Face Mapping and prescribing appropriate products for at-home care as well as engaging and educating clients on their skin specific skin health regimen.

Preforming treatments including Facials, Massages, Manicures and Pedicures.

Company : Urban Bliss Wellness Spa

Position : Beauty Therapist

Duration : July 2019-October 2019

Roles and Responsibilities

Acknowledge and greet customers who enter and leave spa facilities

Perform responsibilities of providing detail descriptions of salon packages, treatments, discounts, services, promotions and features of facilities

Handle tasks of responding to guest queries and providing excellent guest service

Perform responsibilities of maintaining a clean, safe and well-organized working environment

Promote and maintain highest level of service that meets customer satisfaction

Perform other job-related duties as assigned

Delivering a variety of spa services (massages, and manicure/pedicure) in a safe and comfortable manner.

Company : Unwind Day Spa

Position : Beauty Therapist

Duration : March 2018-May 2019

Roles and Responsibilities

Delivering a variety of spa services (massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner

Acknowledge and greet customers who enter and leave spa facilities

Keep documentation and maintain client’s files

Keep a clean and stocked room

Acknowledge and respond to relevant customer queries, needs and expectations

Suggest and promote retail products or additional services

Uphold hygiene standards and follow health and safety regulations

Apply best practices and be up to date with market trends

Company : Health Hydro Day Spa

Position : Beauty Therapist

Duration : March 2017-October 2017

Roles and Responsibilities

Providing guests with the highest standards of beauty care and attention.

Delivering a variety of spa services (massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner

Meeting and greeting customers when they arrive.

Giving aftercare advice on treatments and skincare matters.

Keeping the Beauty Salon to a high standard of hygiene, cleanliness and tidiness.

Handling customer comments and complaints in a professional manner.

Ensuring that all equipment is in safe working order, maintained and serviced.

Helping clients complete a medical questionnaire before any treatments.

Promoting and selling beauty products.

REFERENCES

Hellen 082-***-****

Utopia Salon Manager adgui8@r.postjobfree.com

Ayesha Rajah 011*******

Manager adgui8@r.postjobfree.com

Phumudzo Ramasindi 071*******

Manager adgui8@r.postjobfree.com

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