Asst. Manager Secretary & Travel

NUZHAT UNNISA

Bangalore. INDIA.

Ph : +91-998*******

E-mail ID : adgnws@r.postjobfree.com

OBJECTIVE :

Looking forward to contributing to the organization's success by virtue of my exceptional customer service, managerial, and people skills.

To me, an important part of job satisfaction lies in stimulating and challenging work and being able to introduce new ideas.

CURRENT EXPERIENCE :

DNA Entertainment Networks Pvt Ltd.

Process : Event Management Company

Designation : Asst Manager - Secretary and Travel

Duration : July 2012 to Till Date

Key Responsibilities

Preparing and managing correspondence, reports and documents related to the company.

Organizing and coordinating meetings, conferences for the MD of the company.

Taking care of entire travel schedule which includes flight tickets, hotels and road transport of the Managing Director and his family, both personal and official.

Handling Incoming mails of the company and couriers and responding to the same.

Maintaining all the records and database.

Liaison with internal and external contacts.

Calling annual general meetings and board meetings and ensuring the implementation of their decisions.

Managing and organizing the travel for the employees of the company which includes their road, air travel and their stay.

Arranging and confirming the appointments with the clients.

Managing travel and stay for both national and international clients and artists for the events organized by our company.

Authorized to send invitation letters to the artists visa process.

Kingfisher Airlines ltd

Process : Reservation & Ticketing

Designation : Guest Support Agent

Duration : August 2010 to April 2012

Key Responsibilities:

Understand customer queries/ requests and act accordingly to serve them the best way.

Keep abreast with product knowledge, policies and procedures.

To perform reservation function, ticketing, rescheduling, cancellation and refunds.

Adherence to company standards.

Trained on – SABRE

SMS India.com

Process : Sales & Marketing

Designation : Team Leader

Duration : Nov 2008 – July 2010

Key Responsibilities:

Understand customer queries/ requests and act accordingly to serve them best

Contact the company heads and speak to them about promoting their company through emails and SMS.

Knowledge about the market and survey the same.

Adherence to company standards.

Handling interviews.

Just Dial Pvt Ltd

Process : Sales & Marketing

Designation : Group Leader

Duration : Sep 2007 – Sep 2008

Key Responsibilities:

Understand customer queries/ requests and act accordingly to serve them best

Basically the inside sales

Selling the space to Companies in Yellow Pages

Promoting Companies through Yellow Pages

Attending walking in Customers and getting business to the company

EDUCATIONAL QUALIFICATION :

Bachelor in Business Management - Kuvempu University

Diploma In Computer Science - Ghousia Polytechnic For Womens

SSLC - Jindal Public School

PERSONAL INFORMATION:

Fathers Name : Late. HM Saleh

Spouse Name : Athiq Ahmed

Date of Birth : 16th July 1981

Nationality : Indian

Residential Address : Divya Jyothi Apartments,

#12, Papaiah Garden, Deve Gowda Road, RT Nagar.

Bangalore – 560032. INDIA

Religion : Islam

Marital Status : Married

Languages Known : English, Hindi, Kannada, Urdu

DECLARATION :

I hereby declare that what is stated above are true to the best of my knowledge, belief and with all my sincerity in seeking a position, I assure you that I will discharge the duties assigned to me with all my ability and up to satisfaction of my superiors.

Yours Faithfully,

Nuzhat Unnisa

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