Manager Assistant
Resume:
Robert L. Boyd II
**** **** ***. ******** ******** 61102
E-mail: adg5t5@r.postjobfree.com
Summary:
Results-oriented, high-energy, Restaurant General Manager/District Manager...talented team player with a strong background in the Restaurant/Management industry eager to contribute expertise and personality toward actively supporting a progressive organization in optimizing operational performance.
Work History:
McDonald's (Rockford IL) November 2018- present
Restaurant General Manager
Oversee daily operations of $2.5 million, 24 hour unit
Oversee duties of a 50+ member team
Generate daily sales reports, profit and loss reports, and manage marketing plans
Manage and reduce food, operational, and overhead costs
Develop and train new Assistant Managers and General Managers
Train, monitor and reinforce food safety procedures to store management and team
Train all functions and positions of restaurant, present training for new and promotional items
Forecast daily, weekly and monthly sales, budget, expenditures, and prepared monthly line-item inventory reports, P&L.
Work with team to maximize profit goals verses budget and prior year
Manage food, labor and paper costs, and controllable expenses. Develop and implement appropriate action plans to resolve unfavorable trends and enhance profit
Ensure continual improvement of QSC standards on all day parts. Ensure total store "Service Excellence", including "Customer Courtesy" standards are met; implement corrective action as required
Ensure achievement of restaurant staffing levels. Utilize ongoing system for recruitment, development, recognition and retention of unit management and team members.
Work with management team to continually build company image; community participation
Dickeys Barbecue Pit (Rockford IL) January 2015 - November 2018
District Manager / GM
Began career as an Assistant Manager...promoted to District Manager level
As District Manager responsible for operational practices of 5units
Created and maintained budgets coordinating with and reporting to Senior Management in the company
Oversaw all aspects of P&L reports and gross profit reports; implemented district plans and area sales goals
Interviewed, hired, trained, coached unit store managers, and team members
Demonstrated and ensured operational excellence through the training, coaching, disciplining, and encouragement of General Managers, Assistant Managers, Team Leaders, and team members
Managed all Customer Relations, Community Relations, and Inventory.
Valley Foods (Rochelle.IL) October 2013 – January 2015
Lift Truck Operator
Load and unload trucks in a fast pace environment where time is everything.
Pick orders to be shipped (daily pick rate of 290 cases)
Illinois Department of Human Services (Rockford, IL) February 2013 – September 2013
Caregiver for a terminally ill family member
Pierce Distribution, (Belvidere, IL) June 2008 – December 2012
Material Handler/ Fork Truck Operator
Lead person of my department, receive goods, log into computer, ship, inspect parts for correct numbers before they can be passed along to be packaged.
Responsible for the shipping of goods
Supervise 3-4 employees to ensure the proper and timely production of orders.
Culver’s Butterburger Frozen Custard (Rockford, IL) January 1996- August 1997
Assistant Manager
Duties included; hired, trained, supervised and directed staff in high volume food operation
Prepared inventory, handled cash receipts, completed reports and staff schedule.
Corporate Services-Laidlaw (Rockford, IL) October 1995- January 1996
Commercial Truck Driver
“ A Cut Above” (Rockford, IL) September 1992- September 1995
Sole proprietor for full service Barber Shop/Styling Salon
Education:
Washtenaw Community College, (Ypsilanti, MI)
Certificate programs: Creative Writing, Life Skills, Interpersonal Skills, Managing Emotions; 2006 – 2008
Century College, (White Bear Lake, MN)
Certificate programs: Custodial Maintenance, Automotive Repair, Brake Repair, and Microsoft Office; 2006 – 2008
Lincoln Barber College, (Rockford, IL)
Diploma: Barbering Course included 1500 hours of theory, instruction, and hands-on experience.
Numerous other certificates earned. References and work sample available upon request.
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