Human Resources Guru
Resume:
G. Rebecca Toliver
Katy, Texas 77450
adehk5@r.postjobfree.com
Work Experience
Human Resources Experience
Human Resources Consultant
Various Start Up and Existing Companies
May 2015 to Present
Human Resources Manager
Unique Group of Companies
April 2013 to April 2015
• Managed all Human Resources functions for seven companies within the Unique Group of Companies.
• Managed and processed multiple company payrolls and commissions on a weekly, biweekly, and monthly basis.
• Maintained organization staff by establishing a recruiting and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Prepared employees for assignments by establishing and conducting a comprehensive new hire orientation.
• Ensured planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; hearing and resolving employee grievances; counseling employees and supervisors.
• Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends; obtained and evaluated benefit contract bids; designing and conducting educational programs on benefit programs.
• Ensured legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducted investigations; maintained records.
• Maintained historical human resource records by designing a filing and retrieval system; keeping past and current records.
Human Resources Manager
GEMSA Loan Services, L.P. (an LP between General Electric and CB Richard Ellis) August 2006 to June 2009
• Provided Human Resources Management and Generalist support for 180+ full-time personnel and 120+ contract, consultant, and temporary personnel.
• Acted as primary liaison between GEMSA Corporate office and Partner Companies' Human Resources, Payroll and Benefits departments (Partners - General Electric and CB Richard Ellis).
• Maintained all personnel records, including new hire documentation, performance appraisals and disciplinary documents.
• Investigated and resolved Employee Relations issues.
• Oversaw management and acted as primary contact for team of 30+ Off-Site Real Estate Analysts.
• Served on Executive Operating Council, Workforce Management Team, Social Committee, Community Affairs Committee, and Communications Team.
RESOURCE STAFFING Houston, TX
June 2004 to July 2006
Benefits and Human Resources Administrator
• Acted as primary liaison between benefits consultants/carriers and employees to resolve issues with coverage, payment, and claims.
• Oversaw daily operation and functionality of benefits database and performed all benefit enrollments for over 20,000 employees.
• Processed all back deductions and refunds for employee benefits enrollment. Human Resources Associate
• Supervised electronic conversion project for client company.
• Converted all active and terminated personnel files to electronic database.
• Ensured accuracy and quality of data in a timely manner.
• Conducted individual and group training for electronic database.
• Designed Training Manual for system users.
Benefits Analyst
Integrated Electrical Services, Inc. Houston, TX May 2002 to May 2004
• Acted as primary liaison between benefits consultants/carriers and employees to resolve issues with coverage, payment, and claims.
• Oversaw daily operation and functionality of benefits database used by 60+ operating subsidiaries and over 13,000 employees.
• Prepared reports for health and welfare plans as required (i.e. 5500's, Summary Annual Reports).
• Processed semi-monthly employee payroll and employee benefit elections. HRIS and Human Resources Manager
Technip USA Houston, TX
March 2001 to May 2002
• Conducted orientation for all new employees to company policies, procedures and benefits.
• Generated all personnel changes; assisted management with new hires and terminations.
• Screened, interviewed, and managed administrative personnel.
• Maintained employee relations; resolved employee claims and disputes.
• Trained HR department on HRIS systems and report writing systems. HR Representative and Administrative Manager
Staffmark Houston, TX
February 1999 to February 2001
• Supported 9 Houston Area branches with all Human Resources and Administrative functions.
• Conducted orientation for all new employees to company policies, procedures and benefits.
• Generated all personnel changes; assisted management with new hires and terminations.
• Supported Regional Vice President and General Manager.
• Conducted training sessions for Branch locations on HR policies and procedures. Human Resources Assistant
Steverson and Company Houston, TX
September 1997 - February 1999
• Supported Human Resources department responsible for 600+ employees.
• Generated Change of Status forms and enter changes into database.
• Received and distributed Verification of Employment.
• Updated employee database and Employee Information Summaries.
• Audited files, filed paperwork, distributed mail. Other Experience
Studio Manager and Instructor
Fred Astaire Dance Studios – Houston Region
Arthur Murray Dance Studios – Houston Region
September 2010 to January 2013
Studio Manager
• Managed the daily functions of the studio including, but not limited to, staff management, staff and trainee training, booking phone calls from various marketing sources, and maintaining staff schedules.
• Assisted all staff members with sales procedures, objection training and as needed to enroll new clients on various programs.
• Completed weekly manual reports and system entries for studio.
• Built positive relationships with current and potential clients. Instructor
• Instructed and enrolled students of all ages, singles and couples, in all program levels. Head Instructor
Cheer Station, Inc. Austin, TX
May 1994 to May 1997
• Organized, scheduled, and ran team practices and statewide clinics.
• Recruited students for program, contacted advisors and coaches statewide.
• Scheduled and coordinated group trips and appearances. Instructor
National Cheerleaders Association Dallas, TX
May 1990 to April 1994
• Instructed ages 5-22, educated advisors and coaches.
• Organized, scheduled, and ran classes.
• Recruited students statewide.
EDUCATION
University of Texas Austin, TX
August 1990 to May 1995
• 120+ Hours Completed Coursework; Major – Psychology; Minor – Spanish SKILLS
• Advanced to Power User - MS Word, MS Excel, MS Access, MS PowerPoint, MS Outlook, and Internet Explorer; Typing - 50+ WPM; 10-Key entry; HTML; advanced knowledge of office equipment functionality and maintenance.
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