Sales Representative Account Executive

OBJECTIVE

Former division three varsity basketball player and San Antonio Spurs employee looking to give back to the community.

EXPERIENCE

Hearst Media/San Antonio Express-News

Account Executive February 2020 to present

· Daily responsibilities include: prospecting new business, place several outbound reaches in order to acquire new and potential customers via email, text, LinkedIn, and phone calls.

· Meet with local businesses to discuss different marketing solutions for local businesses. Discuss various products such as, Search Engine Optimization, Search Engine Marketing, print advertising, social media management, website management, and more.

Spurs Sports & Entertainment

Sales Representative June 2019 to January 2020

· Daily responsibilities include: prospecting new business, place several outbound reaches in order to acquire new and potential customers via email, text, LinkedIn, and phone calls.

· Provide excellent customer service by regularly checking in and speaking with current clients as well as tracking all customer relationships through Microsoft Dynamics CRM.

· Out of the office responsibilities include basic game day duties such as, working at a sales table, visiting clients during games and working and representing the team in a positive and professional manner while providing excellent customer service.

· Achieved sales goal of $150,000 in just three months and exceeded sales goal by 131% in first year in role as a sales representative in a brand new market.

The Albany Empire- Arena Football League (AFL)

Manager, Ticket Sales- Albany, NY Nov. 2018 to June 2019

· Field and answer customer complaints routinely from fans about various issues during game days and the week leading up to the games.

· Manage a team of three entry-level Account Executives, by monitoring reps daily calls, pipelines, teach reps about our product by allowing them to sell a full menu, including: season memberships, group tickets, partial/flex options and small advertising packages.

· Provide coaching to Account Executives by teaching them how to fight and overcome multiple objections and teach individuals how to give a face to face presentations in the arena to prospective buyers.

· Conduct one on one meetings with reps on a weekly basis in order to provide feedback and constructive criticism. Routinely responsible for running meetings within the department to discuss ways to maximize revenue by instituting new ideas and collaborating with colleagues.

The Albany Empire- Arena Football League (AFL)

Account Executive, Ticket Sales- Albany, NY Dec. 2017 to Nov. 2018

· Top sales representative with a first year expansion franchise exceeding sales goals by generating over $123,000 in total new revenue. Generated the second largest group sale in the department of $6,800.

· Daily duties include: placing 75-100 outbound sales calls, field customer complaints and answering service issues by proactively finding solutions to their problems and needs. Utilize Salesforce to track all prospective buyers and track information.

Upstate Innovations (Previously Empire Acquisition Team)

Lead Account Executive- Albany, NY (Internship) May 2017 to Dec. 2017

· Executed daily door-to-door cold calls and answered customer’s questions and needs on Verizon Fios product knowledge and pricing.

· Responsibilities included: managing small groups of people, running meetings, and training entry-level employees on basic aspects of marketing and sales along with completing daily office obligations.

· Successfully promoted to Lead Account Manager from Account Manager after demonstrating the ability to successfully achieve weekly and monthly sales goals set by the company.

EDUCATION

Massachusetts College of Liberal Arts; North Adams, MA

· Bachelor of Arts in English Communications – December 2017 (graduated one semester early)

· Concentration: Public Relations -- Cumulative GPA: 3.5

· Took classes in Public Relations, Marketing, Marketing Communications, Research Communications, Business Writing, Crisis Management, Sports Administration, Sports Management, Writing and Reporting the News, and Literary Journalism. Also presented at the Undergraduate Research Conference.

ACCOMPLISHMENTS

· Dean’s List and Member of Alpha Lambda Delta Society (All semesters)

· Varsity Student Athlete and Mentor (Basketball)

· Sigma Tau Delta International English Honor Society (Spring 2017)

· National College Honor Society (Spring 2017)

· The National Society of Leadership and Success (Spring 2017)

· Massachusetts Collegiate Athletic Conference All-Academic Team (All semesters)

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