JACKSON CARR
Mental Health Worker-Brattleboro Retreat
Brattleboro, VT 05301
**************@*****.***
Mental Health Worker
Brattleboro Retreat - Brattleboro, VT
August 2017 to Present
• Assist patients with activities of daily living
• Recognize escalating behaviors and notify charge nurse
• Verbally de-escalate clients in an in-patient setting
• provide general support to psychiatric patients during their in-patient hospitalization (i.e. engaging in appropriate therapeutic activities)
• complete daily documentation reflecting patient progress
• Respond to crisis on other units as needed (Early Responder) Mental Health Worker
Whittier Pavilion - Haverhill, MA
June 2016 to August 2017
• Assist patients with activities of daily living
• Recognize escalating behaviors and notify charge nurse
• Verbally de-escalate clients in an in-patient setting
• provide general support to psychiatric patients during their in-patient hospitalization (i.e. engaging in appropriate therapeutic activities)
• complete daily documentation reflecting patient progress Front End Assistant Manager
MARKET BASKET - Rowley, MA
May 2007 to June 2016
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Assign employees to specific duties.
Enforce safety, health, and security rules.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise. Training New Employees
Instruct staff on how to handle difficult and complicated sales. Addressing Employee Behavior
Time Management
WORK EXPERIENCE
Shift Leader
Dunkin Donuts, Inc - Rowley, MA
September 2013 to January 2016
Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas. Clean or sanitize work areas, utensils, or equipment. Clean service or seating areas.
Describe menu items to customers or suggest products that might appeal to them. Receive and process customer payments.
Stock customer service stations with paper products or beverage preparation items. Addressing Customer Concerns
Delegating Tasks
Addressing Employee Conflicts
Addressing Employee Behavior
Customer Service Associate
Cumberland Farms - Ipswich, MA
January 2011 to August 2012
Take inventory or examine merchandise to identify items to be reordered or replenished. Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
Clean display cases, shelves, and aisles.
Bachelors in Sociology
Salem State University - Salem, MA
December 2015
High School Diploma
Triton Regional High School - Byfield, MA
May 2010
Excellent People Skills
Charismatic
Compassionate
79 Western Ave #2
Brattleboro, Vermont 05301
**************@*****.***
EDUCATION
ADDITIONAL INFORMATION