Sales Front Office
Resume:
ANGELICA M. BLEZA
Sahat Al Sidriya Street Madinat Khalifa South, Doha
Cellphone No. : +974-********
Email address : addq4j@r.postjobfree.com
CAREER OBJECTIVE:
Being with a business organization that can hone my professional skills and with a culture that promote professional and personal growth.
WORK EXPERIENCE:
CASHIER (January 2010 – December 2010 )
Caffe Club
Jetti gas station National Highway San Pedro Laguna
Manage transactions with customers using cash registers
Scan goods and ensure pricing is accurate
Collect payments whether in cash or credit
Issue receipts, refunds, change or tickets
Redeem stamps and coupons
Cross-sell products and introduce new ones
Resolve customer complaints, guide them and provide relevant information
Greet customers when entering or leaving the store
Maintain clean and tidy checkout areas
Track transactions on balance sheets and report any discrepancies
SALES LADY
ZARA ( MAY 2015 )
Landmark Mall ( Shamal Road Al Gharaffa )
Greet customers at the store and provide them with information on their required products
Lead customers to desired shelves or aisles and assist them in locating products
Explain product features and benefits by performing demonstrations and answer any questions that customers may have
Provide information regarding prices and after sales services and ways in which the latter can be obtained
Suggest additional products in a bid to meet the company’s and self-sales targets
Assist customers in making decisions regarding suitable purchases based on their specific likes
Lead customers through the payment process by assisting cashiers with discount information and markdowns
Oversee wrapping or bagging of purchased items to ensure that they meet the store’s standards and the specific instructions of customers
Ascertain that customers’ purchases are carried out to their vehicles by instructing baggers to do the needful
Make cold calls to new customers in a bid to prospect them for business and meet sales goals
Call existing customers to provide them with information on new products or discount options and markdowns
Create sales reports, detailing all transactions made in a day for the purpose of informing the management of individual sales progress
Oversee the cleanliness and replenishment of shelves according to marketing and sales directives (such as 4 Ps)
PROFESSIONAL STRENGTHS:
Excellent written and oral interpersonal communication skills
Exceptional listener and communicator who effectively delivers information verbally and in writing
Tolerant and flexible to different situations
TECHNICAL PROFICIENCY:
Computer Literate (Microsoft Word, PowerPoint, Excel, Internet, Outlook )
Operating systems: Windows, MAC OS, Windows Server, Aconex System, Oracle / ERP System, SAP System, Odoo System.
SEMINARS and TRAININGS:
LACDAO RESEARCH AND DEVELOPMENT (LIPA BATANGAS PHILIPPINES), JULY 2008
Bedsore care
Assisting people with special needs towards maximum independence
Dementia: the alzheimer's type
Update on health risks and benefits of health workers
MICROTEL HOTEL AND RESORTS AUGOST 2009
(First Philippine Industrial Park, Sto Tomas Batangas)
Seminar and Hands-on on Hotel Operation (front office, House Keeping, bartending, and Flairtending,
EDUCATIONAL SUMMARY:
TERTIARY : Bachelor of science in nursing (Under Grad.)
University of Batangas
Capitol Site, Batangas City (June 2006 – April 208)
Caregiver Training Coarse (Under Grad.)
Golden Gate College
Batangas City ( May 2008 –August 2008)
Culinary Arts
San Pedro Manpower Development Institute
San Pedro Laguna ( May 2009 – September 2009 )
Bachelor of Science in Hotel & Restaurant Management
San Pedro College of Business Administration
San Pedro Laguna ( June 2009 – December 2009 )
PERSONAL DETAILS
Name : Angelica Bleza
Date of Birth : March 25, 1990
Gender : Female
Civil Status : Married
Nationality : Filipino
Language Known : English, Filipino
DECLARATION
I hereby declare that the information provided herein are true to the best of my knowledge and belief.
ANGELICA M BLEZA
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