Manager English Teacher

AURORA LELAJ

Toronto, ON

416-***-**** addhyy@r.postjobfree.com

https://www.linkedin.com/in/auroralelaj

HIGHLIGHTS OF QUALIFICATIONS

• Over 3 years experience in full cycle recruitment, postings, interviews, and reference checks

• Confidence in Canadian Employment Law, Human Rights, Labour Relations

• 10+ years experience heavily in admin role focused on coaching, mentoring, reporting, meetings in the education area

• Direct experience in training and a strong understanding of AODA (Accessibility for Ontar- ians with Disabilities Act)

• Computer skills: Word, Excel, PowerPoint, Outlook

• Excellent oral & written communication skills in English, Italian and Albanian WORK EXPERIENCE

Human Resources Coordinator

Abrams Towing – Toronto, ON Oct 2019 - Present

• Report to the HR Manager to advise on the functional area.

• Provide administrative support to the HR department, as needed, in areas such as re- search, record-keeping, file maintenance, and HRIS entry

• Maintain records of personnel-related data in both paper and the database and ensure all employment requirements are met

• Stay current on governmental requirements and laws in their functional area.

• Support the recruitment/hiring process by posting jobs, sourcing candidates, perform- ing background checks, assisting in shortlisting, issuing employment contracts, etc.

• Interact professionally and communicate well with all the staff

• Conduct and supervise training and development programs through Mindflash for em- ployees.

Human Resources Development Officer – Co-op Position Evangel Hall Mission, Toronto, ON May 2019 – Aug 2019

• Developed a new staff Orientation Guide and Onboarding process

• Developed tools and recommendation practices to develop and monitor accommodation plans

• Developed a performance review program for staff

• Provided training to ehm staff, to ensure understanding participation in these processes Restaurant Manager May 2016 – July 2018

The Prince Edward Restaurant, Charlottetown, PEI

• Managed the restaurant for the procurement of Customer service, Health & Safety

• Directly responsible for full recruitment activities, including screening, resumes, and inter- viewing alongside with the restaurant owner

• Developed interview questions and acted as a panel member for all interviews

• Responsible for Day-to-Day operations and able of multi-task duties, schedule, inventory

• Directed all concepts, creative design and menu selections

• Delivered constant training and coaching, on the job training to the team on steps of ser- vice, policy, discipline, feedbacks.

• Increased sales 20% by promoting new business through community service efforts, cus- tomer relations, and facilitating delivering food

• Responsible for providing leadership and development for Restaurant Guest Service Man- agers with the main focus on teamwork, and financial results.

• Standardized restaurant accounting procedures through process improvement and cen- tralization, resulting in a reduction in staffing needs and cost saving English teacher Jan 2006 - April 2016

Gr 3 - Gr 12 (Elementary / Secondary / High school - Public school) Regional Educational Directory, Gjirokaster, Albania

• Taught English as a second language for 10 years for youth aged 9-18

• Taught students using a systematic plan of lectures, discussions, audio-visual presenta- tions, difficult accommodation needs

• Evaluated progress, need assess of students and discussed results with co-workers, par- ents, stakeholders, and management office

• Prepared and implemented remedial programs for students requiring extra help

• Participated in staff meetings, educational conferences and teacher training workshops with new teaching methods

EDUCATION

Human Resource Management - Post Graduate Certificate Sep 2018 – Aug 2019 George Brown College, Toronto, ON

• Employment Law, Human Rights, Labour relationships, Compensation, Accounting, Re- cruitment & Selection, Accessibility for Ontarians with Disabilities Act (AODA), Health & Safety, Organization Effectiveness, Training and Development, HR Planning etc. Bachelor of Education, Major: English Sep 2000 – July 2004 University Eqrem Cabej, Gjirokaster, Albania

• Heavily focused on English literature, grammar, writing skills, history, counseling Canada Equivalency "WES" - Bachelor’s degree (four years) in English Education VOLUNTEER EXPERIENCE:

Secondary school “Andon Zako Cajupi,” Gjirokaster, Albania Sept 2013 – June 2016 Educator volunteer

• Guided, mentored and leaded new students from University to ensure their skills for their future profession

• Coached, educated, and trained in procedures and policies in the education area Gjirokaster, Albania

CERTIFICATIONS AND PROFESSION DEVELOPMENTS

Customer Service Excellence Aug 15, 2019

George Brown College

Worker Health and Safety Awareness in 4 steps Jan 8, 2019 Supervisor Health and Safety Awareness in 5 steps Jan 8, 2019 Study Abroad Language Institute, Charlottetown, PEI Intensive English Program Jun 2016 – Aug 2016

Regional Educational Directory, Gjirokaster, Albania 3rd ELTA Conference: Hot Issues in ELT/Opportunities for Professional Growth May 2008 Global English Project – Research, Management, IT skills Dec 2010 – May 2011 Educator in Developed Critical Thinking May 2011

Computer skills: Windows, Word, PowerPoint, Internet. Mar 2015

Contact this candidate