Customer Service Executive Assistant

Vianey R. Nunez

510-***-**** adcpt4@r.postjobfree.com 22845 Watkins St, Hayward, CA 94544

Objective

To find a challenging position in a professional environment in which to learn new skills while utilizing my previous experiences to improve beyond my current abilities. I expect to build a strong business relationship within the company and with clients; and to exceed expectations in all aspects of my work.

Profile

Versatile team player who thrives in situations of change. Coordinate a team in the area of operations, setting up events on a daily schedule. Talented individual who is able to motivate teams to meet client's expectations. Excellent communication skills, exceptional organization ability, high attention to detail, and ability multi-task.

Languages

English (Fluent in reading, writing, & speaking) Spanish (Native

Experience

Executive Account Manager, Platinum Facility Services, San Bruno, CA

●Customer service.

March 2014 - Present

●Checking online for daily schedule.

●Maintaining customer relations.

●Coordinating set up and events team.

●Writing daily activity reports.

●Organizing daily equipment.

●Meeting with events team once a week to review spread sheet.

●Assisting in walk-throughs.

●Provide guidance & support.

●Decoration.

●Information gathering.

●Support event planner/executive assistant.

●Handled day of event changes.

●Prioritized e-mails and general inquiries about the office.

●Promoted to set ups & event coordinator.

Paint Sales Associate, The Home Depot, Dublin, CA

●Customer service.

●Mixing paint/color matching.

●Helping managers with other departments.

●Keeping inventory on track.

●Maintaining the department clear from hazardous objects.

●Power pack down.

●Received two Homer Awards for excellent customer service.

●Answer customer questions.

●Aid customers in locating merchandise.

●Aware of and able to respond to safety issues.

●Assist in the training & development of peers.

●Actively participate in daily huddle meetings.

●Priorities the the daily operational, day to day goals assigned by store manager.

●Ensure customer receives outstanding service.

●Educating customers on product.

●Bending, lifting, stretching and reaching repetitively to move stock.

Sept 2013 - March 2014

Customer Service Representative, Eye Braw Plus, Stoneridge, CA

●Customer service.

●Coming up with innovative solutions to customer problems.

●Demonstrate the ability to make decisions.

●Excellent communication skills both verbal and written.

●Making sure the customer area is clean and tidy.

Jan 2011 - Sept 2011

●Process daily financial transactions.

●Consider using two people to balance the cash register.

●Count the register and make daily cash report.

●Prepare bank deposit and sign report.

●Deliver money to a safe box.

●Ability to communicate with people at all levels.

Education

Tennyson High School Hayward, CA

High School Diploma, 2012

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