ARTHUR D. CANCELA
** ***** ***** ***** – WHITMAN, MA 02382
PHONE: 339-***-**** -- adcoho@r.postjobfree.com
SUMMARY:
Motivated individual who is responsible, dependable, and extremely organized. Excels at time management, multi-tasking, and problem solving skills. Strong ability to work with others implementing solutions.
EXPERIENCE:
Cardinal Logistics - Plainville, MA November 1998-August 2019
Senior Operations Manager
Responsible for all aspects of the daily fleet operation
Develops policies, programs, and procedures for efficient operations of transportation systems and terminals
Sets schedules, routes, and assigns drivers and vehicles
Oversaw day to day operations which included; checking driver’s drive cam incidents from previous day, and reviewing driver’s daily e-log’s
First point of contact for operational information including but not limited to store delivery services, issues, driver scheduling/availability, and driver concerns
Submit recommendations for development of compliance with transportation policies, procedures, and programs
Conducted continuous analysis of vehicle and driver schedules to increase efficiency and to lower costs
Reviewed and analyzed reports such as revenue and performance records to evaluate productivity and for recommended changes
Pre-screened drivers upon hiring based on DOT standards and company policies
Recruited, trained, and monitored progression of new drivers
Monitored turnover, evaluates operation mileage, equipment, time off and pay, makes recommendations and establishes programs to minimize turnover
Enforced compliance and administrative policies, procedures, safety rules, and government regulations, i.e. logs, equipment condition, etc.
Directed operation and maintenance of equipment and communication systems; reviews procedures; provides guidance to resolve technical problems; analyzes costs and recommends cost control measures; and develops plans, policies, and budgets
Monitored and managed expenses monthly to accurately meet P&L budget goals and improve costs
Responsible for weekly customer billing which includes master billing invoice and invoice detail
Maintain customer communication daily to ensure satisfaction of customer relations
EDUCATION:
Cambridge Rindge Latin High School - Cambridge, MA
SKILLS & QUALIFICATIONS:
Computer Skills: Microsoft Office Suite - Word, Excel, Outlook
TMW Cloud Services – Truck Management Software