Employee Relations Manager
Resume:
Carissa Fowler
*** ******* **** ***** ************, IL
adckra@r.postjobfree.com
Summary
Transitional Center & JTC Academy 2019 to Present
Compliance Monitor & Director of HR
• Responsible for monitoring and scheduling 135+ employees
• Collect and verify timekeeping information for all employees
• Investigate and resolve any discrepancies in payroll
• Prepare and submit reports with payroll information to the supervisor
• Create and schedule training on HIPPA and Diversity/Inclusiveness
• Develop acquisitions throughout the employment cycle
• Schedule weekly new hire orientations while working with all trainers and their calendars
• Inform job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc.
• Administer compensation, benefits and performance management systems, and safety and recreation programs
• Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
• Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems
• Process and maintain FMLA paperwork with all staff
• Assist with HR to ensure they meet DCFS licensing standards and procedures Express Employment Professionals- HSHS St. Elizabeth 2018 to 2019 HR
• Enhanced the Hospitals Human Resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
• Assisted in paperwork, taking photos for all new hires
• Coordinated new hire paperwork to 5 sister hospitals
• Followed-up with new hires about paperwork and drug testing Express Employment Professionals- Hoyleton Youth and Family Services 2017 to 2018 HR Specialist/Administrator
• Helped create new HR policies [onboarding and hiring process]
• Assisted n bi-weekly payroll ensuring time sheets are accurate
• Conducted exit interviews for 3-5 employees
• Handled 1-2 FMLA cases per week
• Planned for the upcoming season when students are out of school
• Used Isolved and Applicant PRO programs to keep up with the staff throughout their employment FC&C Interior/Exterior Remolding 2011 to 2019
Owner/HR Generalist
• Recruited and interviewed potential applicants with experience, skills, and education
• Covered all legal compliance for human resource federal and state requirements
• Handled bookkeeping expensed paid out for tax filings
• Scheduled board meetings for process reports
• Created and processed marketing promotions and upkeep on the website monthly SWICC 2014 to 2015
Substance Abuse Counselor
• Completed and maintained accurate records or reports regarding the patients' histories and progress, services provided, or other required information.
• Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making change
• Interview clients, review records, and confer with other professionals to evaluate individuals' mental and physical condition and to determine their suitability for participation in a specific program
• Attended staff trainings approximately
• Administered treatment plans and reviews
• Provided crisis intervention and case management for a group of 35
• Used AccuCare system to enter client information Education
American Public University - Graduate Certificate - Organizational Management Master of Arts in Criminal Justice
Southern Illinois University of Edwardsville - Bachelor of Science in Psychology Accomplishments & Skills
• Approved and coded $7,000 in bills monthly
• Reduced paperwork from backlogged information by 90%
• Trained and became a certified Union Representative
• Hired over 175 part-time and full-time employees in all areas of social services and administration
• Decreased the paperwork pile up by 85% in the personnel department
• Participated in CARF Accreditation for 2019.
• Earned DCFS facility license to continue operations in 2019
• Consistent use of Microsoft Office Suite and other programs improving computer literacy
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