GAGANJOT (MISHA) GILL
ENTRY LEVEL BUSINESS ANALYST & MANAGER
Winnipeg, Manitoba,
R3T 2P1
adckdp@r.postjobfree.com
OBJECTIVE
Business Analyst recently graduated in Business Analysis at Red River College, aiming to utilize my strong prioritization skills and analytical ability to achieve personal and company goals.
Result oriented individual recognized for effectively resolving challenging issues, aspiring to become an analytics expert.
EDUCATION —
EXPERIENCE
Langleywood Academy • Slough, England • 2007
GCSE obtained with Level 2 qualifications.
Windsor Forest College • Berkshire, England • 2009
A level obtained with 128 points at Advanced GCE Level.
Activia Training • Slough, England • 2013
10-day Management Training in HR & Recruitment.
Red River College • Winnipeg, Manitoba • 2020
CBAP Certified Business Analysis Professional with a 3.7 GPA.
November 1st, 2018 to January 30th, 2020
Freelance Artist • Student at Red River College for Business Analysis • Winnipeg.
February 3rd, 2017 to October 21st, 2018
Office Manager • HR Block • 51 Ave NW Edmonton.
Key Responsibilities:
Organize staff meetings & manage location and Client databases.
Effectively dealing with all correspondence, complaints and queries.
Supervise & monitor work of Administrative and Tax Accountants.
Manage office budgets & deliver staff schedules in a timely manner.
Ensuring all safety and company policies are up to date and adhered to.
Achieving financial objectives & preparing annual budgets and initiating corrective actions if necessary.
April 14th, 2014 to January 24th, 2017
Human Resources Manager • Steakout Franchise • High St Slough England.
Key Responsibilities:
Oversee all recruiting, interviewing & selection of new staff.
Consult with company Management Directors to ensure franchise authenticity while building employee relations.
Manage, monitor & implement all Policies & Regulations.
Provide staff support & required training programs when necessary.
Develop HR Strategies & initiatives in alignment with business goals, employee benefits and pay.
Nurture a positive work environment.
June 27th, 2013 to April 12th, 2014
Disability Support Worker • Better Healthcare Services • High St Slough England.
Key Responsibilities:
Maintain record of client needs and progress.
Assess client to determine current & continuing needs.
Monitor and administer medication provided for client adhering to all rules and regulations.
Assist in developing and implementing client specific programs to help individuals build social skills & independence.
Work with client therapists & provide practical and emotional support to individuals and their families.
KEY SKILLS
Recognized management skills with expertise in Organizational Change Management, Business Re-engineering, Business Systems Testing and Facilitation.
Proficient in Microsoft Office (Word, Excel, Outlook, Powerpoint and Visio).
Skilled with various Project Management Software including Wrike, AtTask and Monday.
Knowledge of Agile Business Analysis Methodology and Scrum/Waterfall.
Strong communication skills to successfully elicit information from Business Analysts, Developers and the Business.
Attention to detail and strong time management skills.
Critical thinking and ability to multitask.
Practiced in clarifying business requirements, performing gap analysis between goals, existing procedures and skill sets.
Efficient in designing process and system improvements to increase productivity and reduce costs.
Strong interpersonal skills, highly adept at diplomatically facilitating discussions and negotiations with stakeholders.
Understanding of system architecture, software development concepts, test automation and performance testing on a basic level.
Fluent in English, Hindi and Urdu.
Typing speed of approximately 80 words per minute.
LEADERSHIP ACHIEVEMENTS
Head Girl at Langleywood Academy • 2006 – 2007
The ASDAN Award & The Duke of Edinburgh Award • 2005 - 2007
The Dignity in Care Award • 2014
Gynecology Volunteer Service at Wexham Park Hospital • 2006
Patient Support Volunteer at Misericordia General Hospital • 2017 - 2018
REFERENCES
Available on request.