Human Resource Business Partner with a focus on Employee Relations

KENNETH M. BERG

Tampa, FL ***** 813-***-****

adc04w@r.postjobfree.com www.linkedin.com/in/kenbergtampa

PROFESSIONAL SUMMARY

Center of Excellence focused Regional Human Resource Business Partner known for inspiring high integrity and conflict resolution. Highly analytical while driving toward results. Reputation is built on trust to develop high performing, high potential staff through effective communication, mentorship and training. Areas of Expertise:

Client & Customer Engagement & Integrity

Financial Analysis & Business Plan Development

Contract Administration & Regulatory Compliance

Presentations, Communications & Negotiations

Problem Solving & Favorable Resolutions

Organizational Development & Design

Project Management & Innovation

Compliance & Employee Relations

Fact-Based Decision Making

Developing, Training & Engaging Teams

PROFESSIONAL EXPERIENCE

SODEXO, Nine State Region

Human Resource Business Partner

Regional Leader with trusted presence and guidance supporting over 2,000 hourly employees, 610 exempt staff and daily engagement with Regional Executive Team. The South Region consists of 239 facilities with revenues of $340M.

Strategic Leadership – Provided fact-based advice to Regional Vice-Presidents which aligned with strategic plan that was Predictable, Reliable, Repeatable and Sustainable to include: Organizational Restructure, Timely Staffing, High Potential Planning, Labor Optimization

Influencing and Negotiating – Offered recommendations to Regional Staff and District Managers to best approach and present Human Resource Planning with clients. Upheld a professional business relationship with clients and directly involved in negotiating contracts, business agreements and blending policies and procedures between the two companies

Organizational Development and Design – Assessed and evaluated Director and District level staffing (19) to ensure competence, capability, skill set and aptitude aligned with Regional, National and Global purpose. Trained and changed to exceed goals

Financial Acumen – Analyzed financial data/trends of Employee Retention and Legal Costs to remain within annual budget. Increased employee retention by 22% and lowered legal costs YOY by $135k

Coaching and Mentoring – Provided positive and constructive feedback to 36 High Potential/High Performing managers utilizing the 2+2 coaching and feedback method, mentoring, counseling or corrective guidance and action as appropriate, leading to higher employee engagement; encouragement of developing and promoting from within to offset the war for talent

Project Management – Introduced, planned and executed Temp/OT Labor Reduction project: reduction of temp labor cost by $440k and overtime from 8% to 3% while improving employee engagement

Ensuring Compliant Operations – Established consistent protocols, implemented checks and balances, and validations to reinforce favorable action and positive intent. Annually reviewed Regional and in-unit policies and achieved 99.3% compliance for two consecutive years

ADDITIONAL RELATED EXPERIENCE

SODEXO, South Region

Operations: District Manager & Area GM

Directly managed $24M in revenues; 23 managers (10 direct reports) and over 300 hourly employees with 30 cost centers by providing strategic direction to influence the overall program to include Executive Dining, Retail, Vending and Catering to build confident client relationships, meet financial goals and create new business opportunities to enhance profitability for both companies.

Business Growth – Assessed financial risk and opportunities of each account and communicated results to the client and Sodexo Senior Management; initiated action plans as necessary. Collected $274k in outstanding debt while maintaining critical business relationships

KENNETH M. BERG www.linkedin.com/in/kenbergtampa Page 2

Client Relations - Managed implementation of the Business Plan for each client to meet and exceed goals and expectations while maintaining the integrity of the contract. This included review and collaboration of acquiring employees, HR procedures, staffing levels and Service Level Agreements (SLA)

Analytical Thinking – Analytical thinker ensuring appropriate stakeholders weighed-in; seek outcomes which add value. Implemented a Management Leadership Training program (soft skills) that resulted in increased retention, greater performance and advancement for 42 director level managers

Team Building – Integrated professional management style assessments to over 200 managers, allowing an increase in their strategic thinking and productivity

HILTON/RADISSON, Denver, CO

Assistant Food & Beverage Director

Responsible for five food outlets, three liquor and beverage outlets throughout the largest convention hotel in the Rocky Mountain Region.

Coordinated and Directed Operations – Ensured a safe work environment for 300+ union employees by performing safety audits and inspections

Serving Prominent Guests and Customers – provided full-service luncheon for 1000 constituents for Presidential candidate

Strategic Business Planning – Developed growth strategy for ethnic markets; this was the only hotel to offer full scale Kosher and Asian menus and banquets for up to 1200 guests

KEYSTONE RESORT, Keystone, CO

Beverage and Night Club Manager

DOUBLETREE HOTELS, Dallas & Houston, TX

Restaurant and Bar Manager

EDUCATION

Bachelor of Science (BS), Hotel/Restaurant Administration, University of Nevada, Las Vegas, NV

CERTIFICATIONS & MEMBERSHIPS

Certified Diversity Trainer

Certified ServSafe Facilitator

Executive Coaching Certified

Formal Mentor/Mentee Program Advisor

Lean Six Sigma Trainer

Management Leadership Training – Soft Skills Course Instructor

Society of Human Resource Management Certified

John Gamble: Clients for Life Certified

STOP Hunger Team Champion

CBA Negotiator Experience

Human Resource Lead for Southeastern United States Disaster/Crisis Management Team

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