Sales Manager

Paul Decker

Durham, NC ***** adbsks@r.postjobfree.com 248-***-****

OBJECTIVE

To obtain a position within a progressive company where I can utilize my numerous years of experience to improve the customer's satisfaction with us. To work with other professionals toward the goal of superior company image.

Skills

● Management

● Microsoft Office

● Customer oriented

● Strong organizational skills

● Scheduling

● Problem Solver

● Data entry

● Inventory

● Multi tasker

● Team player

Work History

Traffic Coordinator / Dispatcher

Comcast Sterling Heights, MI - January 2007 to September 2019 Responsible for opening the day for my areas and increasing productivity for all field technicians by being routed properly in time frame and work area. Responsible for tech on time arrival during the day using closest tech geographically with proper skill set. Being a tech for numerous years myself before joining the control team, I was able to assist technicians with technical questions and save valuable time toward on time appointments.

Field Service Technician

Comcast, AT&T - Royal Oak, MI - August 1989 to January 2007 Responsible for repair of problems, both inside and outside of customer's house. Included using various pieces of equipment to repair signal strength, return issues, leakage, cut feeder. Usage of ladders, gaffs to climb telephone poles to repair drops, taps, line extenders, amplifiers. People skills necessary to walk our customers through difficulties so there was satisfaction upon completion of work. On several improvement teams during this time, including adjusting time frames, improving technician reports, supervisor’s aide. Trainee for new hires. Manager / Sales

Redden and Rawlinson - Royal Oak, Troy, MI - May 1983 to July 1989 Responsible for hiring, scheduling, banking, displays at two locations. Troy store led company in sales three years in a row.

Personal Summary

Confident, driven individual who reacts quickly to change. Self starter with a strong sense of urgency who responds positively to challenge and pressure. Fast learner who is a practical problem solver. I have just moved to North Carolina from Michigan and am very much looking forward to becoming a part of a team and adding value to your company by using the skills that I have acquired.

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