Collection agent/customer care
Resume:
Vino Premraj
Montréal, Qc, Canada, H4P 2B1
adbqeq@r.postjobfree.com
Languages spoken and written: English, French and Tamil Actively seeking for a challenging and educating opportunity to apply the skills I have acquire in the past eight years to pursue a progressive position as an Environmental Analyst that will allow for professional development and career advancement. QUALIFICATIONS
Excellent skills of communication, General Sales Experiences, Computer Skills (ArcGIS, Microsoft Word, Excel, PowerPoint)
EDUCATION
BACHELORS IN HUMAN ENVIRONMENT SEPTEMBER 2015-PRESENT CONCORDIA UNIVERSIY, MONTREAL
• Advanced G.I.S (GIS project)
• The Climate Systems
• Resource Analysis & Management
COLLEGE DIPLPMA, SOCIAL SCIENCES SEPTEMBER 2012-JUNE 2015 VANIER COLLEGE
CAREER EXPERIENCE
COLLECTION AGENT JULY 2017- PRESENT
ROYAL BANK OF CANADA (RBC)
• Manage outbound and inbound calls
• Take arrangements on delinquent credit cards and personal products to bring all accounts up to date
• Ensure clients’ account information are current
• Ensure customer care and professionalism is always maintained CLERK JULY 2012-JULY 2017
CANADIAN TIRE
• Provide quick and friendly customer service
• Provide accurate advices on products depending on customer needs
• Have an excellent knowledge of the products in the store VOLUNTEER EXPERIENCE
MOUNTAIN SIGHTS COMMUNITY CENTER 2006-2009
• Help children to do their homework
• Help organize activities for the children
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