EDITH A. DUDLEY
www.linkedin.com/in/edith-dudley-system-admin
Bartlesville OK 74003
ada0h2@r.postjobfree.com
SUMMARY
As an Information Technology professional, I believe customer service to be my most valued attribute using communication and problem-solving skills to translate business requirements into results. I have experience in Oil and Gas, Health Care, Manufacturing and Aeronautics. I am looking for a dynamic team where I can add my experience to lead or participate in your current and future technology projects.
EDUCATION
Bachelor of Science -Information Technology Management, Kaplan University
Master of Science -Accounting, Kaplan University
Certifications: CCNA, MSCE (not current)
SKILLS
Server farm management
Site Reviews: document voice data network and circuits, servers, LAN devices, OS levels
Cisco Unified Call Manager
Cisco Unity Messaging System
Software/hardware testing
IT equipment inventory management
Manage/supervise employees
Self-managed and motivated
Vendor management
Budget creation/management
Building security management
User training
PROJECTS
Windows 7 to 10 upgrade
Microsoft Office 7 to Office 365 migration
IT training vendor selection and contract negotiation
Vendor selection for remote sites data/network certification
ISP/circuit selection and implementation for remote sites
McAfee antivirus to Sentinel migration
Local site administration of server farm migration to Azure
FTP to Citrix ShareFile migration
Office consolidation, relocation, decommission
TECHNICAL SKILLS
Windows 7 & 10 Vranger IBM DAS
Windows Server 2008 r2, 2012 r2 Arcserve PRI circuits
VMware, ESXi 5.0 Spectralogic tape library POTS lines
Microsoft Office365 FTP Documentation
Microsoft Visio NetApp NAS Active Directory
Cisco Meraki Service Now
EXPERIENCE
SGS North America – 9yr, August 2010-Ocotber 2019
Corporate System Administrator 3 years
Upgrade local laptops Windows 7 to 10 ahead of corporate deadline
Office 2007 to O365 – national project
US Telephone team – managed VOIP Cisco phone, 60+ sites, 4000+ phones
Azure migration of local server farm
IT Manager – local site – Broke Arrow - 1 year
Manage team of 3
Office consolidation and relocation in 60 days
Moved server farm without business interruption
Managed user/hardware to conform to corporate policies
Managed local IT inventory and vendors
Participated in local site management team
System Administrator – local site - Bartlesville– 5 years
VMware (15), 3 ESXi host cluster, IBM n3600 NAS
Migrate local desktops/laptops from Windows XP to Window 7
Panasonic Toughbook replacement for field technicians
Migrate Windows 2003 servers to Windows 2008 r2
Refined image process for all user devices (laptops, desktops and tablets)
Mitel phone system
Manage Cisco switches, routers
OTHER EXPERIENCE
Spectron – Network Admin 5 months, (temporary)
ConocoPhillips - System Admin – 2 years (contract)
Central States Manufacturing – System/Network Admin – 7 years
Teksystems– System Admin – 1 year (contract)
Jane Phillips Hospital – IT Analyst/Supervisor/Operator – 20 years