Customer Service Sales Associate
Resume:
DONALD J. WILSON *******.**********@*****.***
CUSTOMER SERVICE ADMINISTRATIVE/CLERICAL SUPPORT
● People-focused team player with customer service, cash handling, shipping and handling experience.
● Adaptable quick learner and problem solver with excellent communication skills and professional demeanor. Good organizational and time management skills.
● Lift Truck Driver Certified.
● Computer knowledge: Microsoft Word, Excel, and Adobe Lightroom. EXPERIENCE
Six Points/InMotion (WHSmith PLC) O’Hare International Airport Chicago, IL Sales Associate Mar 2022 to Aug 2023
● Performed daily cash, debit, and credit transactions.
● Utilized excellent communication skills while answering customers’ questions, via in person or phone, regarding general store operations and store merchandise.
● Handled daily opening and closing operations, as well as bank deposits. Enterprise Holdings Alsip, IL/College Park, GA
Defuel/Lot Inventory Coordinator Sep 2017 to Apr 2020
● Worked on a team that fueled/defueled incoming and outgoing vehicles.
● Conducted detailed interior and exterior vehicle inspections to check for any damages. Also completed detailed reports when needed.
Driver Oct 2007 to Sep 2017
● Provided excellent service while delivering vehicles to various rental branches, dealerships, auction houses, and repair shops located throughout the states of Illinois and Georgia (Jun 2011 to Jan 2012).
Ann Taylor Loft/Ann Taylor Chicago, IL Sep 2003 to Mar 2006 The Avenue Chicago, IL Jun 1998 to Sep 2003
Sales Associate/Key Holder
● Provided excellent customer service while conducting cash, debit, and credit transactions.
● Answered customers’ questions, either in person or via phone, regarding general store information and/or items in stock.
● Worked on a team to help open or close stores at various locations in the Chicago area.
● Processed inventory received on a daily basis to display on the sales floor.
● Helped maintain a clean and organized store in the front and back areas.
● Promoted to Key Holder *3yrs* and handled daily opening, closing operations, bank deposits, and drops
EDUCATION & CERTIFICATION
Olive-Harvey College GED Chicago, IL
Olive-Harvey College NSC Lift Truck Operator Training Standard Electric and Propane Forklift Dec 2023
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