A Team Client Service
Resume:
Monica Fransen
Muskego, WI 53150
******.*******@*****.***
Hiring Manager,
I am a highly motivated VP-Finance Operations with strong interpersonal skills with over 20 plus years of experience in Retail and Commercial Banking. I am passionate about making a difference in the community and leading a team that values youth development. My unique talents and expertise in the process improvement and revenue enhancement strategies make me the ideal candidate for this role. I have over 20 years of mentor a team, and over 20 years of high-level client service/ relationship building. Throughout the course of my career, I have constantly exceeded goals and gained the ability to make effective decisions in a fast-paced setting. I am known for my strategic vision and excellent negotiation skills. The following achievements confirm my success record:
I have successfully managed teams up to 30 direct reports, providing consistent development, training, and resource availability. I was acknowledged within the company for employee retention and growth of my teams.
I have opened two branches from inception, managed two Flagship branches, the largest branch carrying $156MM in deposits. The branches I have managed over the course of my career have ranked consistently at the top YTD, because of my set goals. Details of each accomplishment can be found within my resume.
I have successfully helped two Financial Institutions complete a conversion on systems.
I managed several existing and new long term client relationships through community involvement as a Treasurer and Board Member.
I currently manage the over 500 banking relationships within American Deposit Management.
I represented the company as an ambassador during a system merger through implementation and training. I have also worked to implement process improvements across the organization making a positive impact on company audits and departmental processes and procedures.
Employed a verification process to ensure the company is receiving correct interest amounts from our banking network, saving FinOps five to eight hours’ time at the end of every month.
Updated process for Devolutions, that has shown significant decrease in our monthly lockout. We went from an average of 20 or more, down to 3 a month.
Currently a contributing member of the CD Integration team to ensure a seamless and accurate process for our CD Integration system within ADAMM.
o2022 CDs: Placed 1,251 CDs, $408,793,222.76 in funds. Fee income totaling $1,158,197.91.
2023 YTD – We hit $1MM in fee income!
I believe I can bring event better results to your team. I suggest we meet to discuss my qualifications further. Thank you for your time and consideration. Please review my attached resume, which details my professional background and experience.
Sincerely,
Monica Fransen
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