Data Entry Follow Up

PROFILE

Driven professional with a track record of optimizing patient and client experiences through expert clerical and administrative support. Excelled in electronic billing and demonstrated exceptional interpersonal skills, achieving a significant reduction in payment errors. Skilled in data entry and adept at building relationships, consistently meeting deadlines and exceeding service standards. Experience delivering customer service, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

EXPERIENCE

Receptionist, Prairelands Chiropractic, CB, IA — 2011-2012

Answering phones, making appointments, electronic and paper billing, enter EOB’s, follow up on pending claims, patient education, collection of money.

Insurance Specialist, Mouw Chiropractic, CB, IA — 2007-2011

Verify insurance benefits, enter new patient data, make new patient charts, electronic and paper bill insurance, enter EOB’s, follow up with insurance on pending claim, set up payment plan with patient, answer phones, make appointments.

Merchandiser, American Greetings, CB, IA — 2006-2007

In charge of 4 stores, pull product on floor, set season promotions, meet with store managers to maintain accounts, clean, stock, time management.

Receptionist, Dr Phillip Meyer CB, IA — 2000-2001

Answer phones, make appointments, collect money, coding and entering charges, follow up claims.

Credit and Collection/Pt Accounts, Mercy Hospital, CB, IA — 1997-1999

Electronic and paper billing to insurance, billing patient, follow up with insurance, follow up with patient and set up payment plans

EDUCATION

Iowa Western Community College — GED

Carol Swift

14665 310th Avenue Garden Grove, IA 50103 712-***-**** *****.*****@*****.***

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