Customer Service Pallet Jack

KB

KATRINA BULLOCK

*****************@*****.*** 919-***-**** Durham, NC 27705 WWW: Bold Profile

Customer Service

Product restocking

Returns processing

Payment Processing

Cash Register Operation

Customer Assistance

Cash Handling

Shelving of products

Shipment Inspection

Product displays

Pallet Jack Operation

Customer Relationships

Pallet jack use

Stock Rotation

Shipping and receiving

Warehouse Operations

Barcode scanning

Heavy Lifting

Storage Organization

Cleaning procedures

Hand-Eye Coordination

United States Post Office Climax, NC

Clerk

06/2020 - Current

Organized and maintained filing systems for confidential documents. Assisted customers with inquiries and complaints in a professional manner.

Processed payments, refunds, and exchanges accurately and efficiently. Generated daily reports of sales activity for management review. Prepared deposits according to established procedures. Processed customer orders promptly and accurately. Answered phones in a courteous manner while providing excellent customer service.

Maintained inventory levels of office supplies and equipment as needed. Greeted visitors in a friendly and professional manner while directing them appropriately.

Communicated with customers and employees to answer questions or explain information.

Delivered high-quality customer service through deep commitment to knowledge and performance.

Supported office clerical functions using word processing and other software, email and office machines.

American Party Rentals Durham, NC

Quality Control Inspector

09/2016 - 04/2020

Inspected products for defects and conformance to customer specifications using precision measuring instruments.

Monitored production processes to ensure quality standards were met and documented results of inspections.

Verified accuracy of product labels, including expiration dates and lot numbers.

Conducted root cause analysis investigations when issues arose with Summary

Skills

Experience

production processes or end-products.

Pulled orders from shelves to fulfill customer requests. Checked for accuracy of items pulled and ensured that all orders were complete.

Printed labels, affixed them to boxes, and prepared shipments for delivery. Inspected products for defects prior to shipping them out. Toyota Motor Manufacturing Durham,

NC

Warehouse Worker

10/2011 - 01/2016

Maintained stock levels in accordance with company policies. Received and tracked incoming inventory shipments. Organized warehouse space for efficient storage of products. Assembled orders according to customer requests.

Operated scanners, computers, and other equipment to track orders. Packaged items carefully using protective materials like bubble wrap or foam sheets.

Assembled components of a variety of products, adhering to production specifications.

Inspected finished products for quality assurance purposes. Operated machinery such as drills, saws and presses to assemble parts. Used RF scanner to pick items from bins and complete orders. Utilized RF scanner to accurately record inventory data and ensure accurate inventory levels.

Utilized RF scanner technology for order fulfillment operations. Utilized RF scanner to update inventory levels in the warehouse management system.

Processed outbound shipments, including packing and labeling products for delivery.

Received incoming shipments, verifying quantity and quality of items against purchase orders.

Southern High School Durham, NC

High School Diploma

06/1999

Education and Training

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