JOSEPH EBHOHON
Project Manager ****************@*****.*** 437-***-**** Toronto, Ontario
PROFESSIONAL SUMMARY
●Accomplished Project Manager with an MBA in Project Management and over 10 years of experience leading cross-functional teams, optimizing operations, and driving strategic initiatives.
●Proven track record of improving operational efficiency and increasing client satisfaction through data-driven decision-making and relationship management.
●Adept at managing multiple priorities in fast-paced environments while consistently meeting deadlines.
●Strong communicator with a demonstrated ability to resolve conflicts and build lasting partnerships.
●Outstanding work ethic: committed, punctual, self-sufficient, reliable, highly motivated, a quick learner, and meticulous
SKILLS
●Project Management & Leadership: Business analysis, Project planning, Contract negotiation, Staff development, Budget management.
●Technical Skills: Network administration, Google Apps (Docs, Gmail, Drive, etc.), MS Office Suite (Excel, PowerPoint, Outlook).
●Communication & Collaboration: Presentations, Public speaking, Consultation, Conflict resolution, Relationship management.
PROFESSIONAL EXPERIENCE
Real Estate Consultant - Berkshire Hathaway HomeServices Athens Properties, Athens, Greece (Jul 2020-Sep 2024)
●Assisted clients in buying, selling, and renting properties, achieving a 20% increase in client satisfaction year-over-year.
●Successfully closed 35+ real estate transactions, leading to a personal sales volume of $5M in 2023.
●Applied project management techniques to ensure smooth transition timelines, coordinating with multiple stakeholders to close deals efficiently.
●Developed and executed marketing strategies to promote real estate listings, increasing property visibility by 30%.
●Built and maintained strong client relationships through exceptional communication and negotiation skills.
Assistant Manager - Porter Services, Athens Intl Airport, Attiki, Athens, Greece (Jul 2007-Nov 2019)
●Led and managed a team of 10+ staff, resulting in a 20% improvement in operational efficiency by implementing streamlined workflows and cross-functional collaboration.
●Ensured 100% compliance with safety regulations and hazardous material handling protocols, contributing to zero safety violations or incidents during a 12-year tenure.
●Promoted customer service excellence by enhancing team training programs, leading to a 15% increase in customer satisfaction scores year-over-year.
●Fostered strong relationships with both internal and external stakeholders, which increased client retention rates by 25% over the last five years.
Aircraft Handling - Aegean Airlines, Athens Intl Airport Greece (Jan 2007-Jan 2009)
●Implemented quality control measures and adherence to industry standards, which resulted in a 30% reduction in operational errors and increased overall efficiency.
●Managed hazardous material handling and ensured compliance with international safety standards, leading to zero incidents throughout the duration of employment.
●Contributed to a 10% improvement in customer satisfaction by minimizing delays and ensuring seamless aircraft handling.
●Assisted in budget coordination for ground services, reducing unnecessary expenditures by 5% through optimized resource allocation.
EDUCATION
MBA, Project Management: Cardiff Metropolitan University - Cardiff, United Kingdom (Jan 2019-May 2021)
Relevant Coursework: Risk Management, Strategic Planning, Project Finance.