High School Sales Team

RESUME

Lee A. Smith III

*** **** **** *****

Blacklick, Ohio 43004

●

Phone 614-***-****

*********@*****.***

*KEYWORD PROFILE*

Strong academic background in business, finance, accounting or economics, very strong computer skills (Microsoft Excel, Word and PowerPoint, etc.), a financial statement analysis and company valuation techniques expert, excellent analytical and research skills, outstanding written and oral communications skills, self-motivation and a willingness to work with a small team in a fast paced, demanding environment.

*OBJECTIVE*

To apply my current leadership, business management, and financial skills as well as gain additional techniques to increase office productivity

*EDUCATION*

Business Administration 2005-2007 Columbus State Community College Columbus Ohio

High School 2000-2003 Hilliard Darby High School Hilliard Ohio

*REALATED EXPERIENCE*

-Strategic Planning & Management Course

-Primary Leadership Training

-Quality Assurance

*WORK EXPERIENCE*

*Verizon Retail Lead

2020- Present Columbus,OH

*Manage a sales team by working side by side with a solution specialist

*Motivating sales team

*Maintaining sales metrics,reports, process documents, customer service and training

*Manage inventory and merchandise for the store

*Resolve customer complaints regarding sales and services. Making sure the customer has the best experience in our stores

*ETR with sales team

*Maintaining good store flow

*Adjust coaching techniques, based upon strengths and weaknesses

*Great customer report and decipher what each individual customers wants and needs

*Meet and exceed sales quota every month

*Time Warner Cable Technician/ BAE Sales- Inbound

Spring 2012- Fall 2020 Columbus,OH

*Perfect knowledge of the installation processes for television cable networking and internet broadband.

*Great information regarding the make, internal structures and troubleshooting for cables with different brands.

*Fluent and polite communication skills

*Great honesty and hard working nature proven through past work experiences.

*Great reliability to tackle any kind of work difficulties as per the situational demand.

*Provide information about the internal and external configurations of almost all of the television brands available in the market.

*Great ability to work in a flexible time schedule.

*Exposure to the challenges in the job such as building heights, other wirings etc.

*Receiving details of installation and address of the client.

*Reviewing the network details and the overall arrangement of the house of the client.

*Using intelligent switches for cable installations involving two or more television sets.

*Interacting with the clients and informing about the precautions with the cable networks.

*Collecting due pays and reporting the details at the company office.

*Attending the complaint and maintenance calls from the clients

*Flight Operations Specialist/ Admin processing Medical 2005- 2013 Ohio Army National Guard Columbus,OH * *HONORABLE DISCHARGE*

*Processes cross-country and local flight clearances

*Examination for conformance with flight rules and regulations

*Prepares and maintains cross-country kits

*Checks accuracy of flight plans

*Coordinates flight plans with all related agencies

*Maintains flight information on inbound and outbound flights

*Monitors, with the proper agencies, overdue flights

*Alerts crash crew for emergencies

*Maintains current file on aircraft flying regulations and navigation information

*Department of Defense flight information publications and aeronautical charts

*Safeguards classified material

*Knows terminology used in air navigation and is aware of air traffic control advisory radio procedures

*Encodes, decodes and posts notices to airmen

*Interprets and posts teletype weather reports

*Maintains individual flight records and functional files

*Maintains flight operations equipment in a tactical environment

*Prepares and submits operator’s mea coming, intrusion, jamming and interference reports. participates in maintaining situation map

*Provide guidance, supervision, and quality control of tasks as well as train subordinates to work as a team to accomplish tasks

*Evaluate Personnel Qualifications for Special Assignments

*Organizational and space planning;

*Performance management and improvement systems;

*Organization development;

*Employment and compliance to regulatory concerns and reporting;

*Employee orientation, development, and training;

*Policy development and documentation;

*Employee relations;

*Units-wide committee facilitation;

*Company’s employee communication;

*Compensation and benefits administration;

*Employee safety, welfare, wellness and health

*Employee services and counseling.

*Package Handler 2003-2007 United Parcel Service Columbus Ohio*

*The primary responsibility for Package Handlers is to unload and load vans and trailers

*Lifting, carrying, pushing and pulling packages up to 100 pounds in weight,

*Loads and unloads materials onto or from delivery vehicle by hand

*Manually place packages onto sortation systems and sort packages to the proper conveyor system

*Conveys materials from storage or work sites to designated area

*Counts, weighs, and records number of units of materials moved or handled on daily production sheet

*Clamps sections or portable conveyor together or places conveyor sections on blocks or boxes to facilitate movement of materials or products

*Move certain types of packages (incompatibles, rejects, no reads, heavy weight, and company mail) to and from conveyor system carts and load gratings References

Thomas Stanley 614-***-****

Srg. Mjr. Smith 614-***-****

Lance Otis 614-***-****

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