Risk Management Program

Michael R. Bernat

************@*****.*** : 412-***-**** : Blairsville, PA 15717

Summary

Seasoned Risk/Program Management Professional with 29+ years of experience in the financial services industry. Expertise in conducting enterprise-wide risk assessments, developing risk mitigation strategies, and overall risk governance. Proven track record of leading and collaborating with cross-functional teams within technology to embed risk management into business processes and decision-making. Skills

● Program Management

● Risk Management

● Leadership

● Strong Communications

● Learning and Development

● Microsoft Suite of tools

● Project Administration

● Request for Information (RFI)

● Test and Evaluation (T&E)

● Issue Remediation

Experience

PNC : Pittsburgh, PA

LOB Risk Manager II

03/2022 - Current

● Manage a staff of 10 in all aspects of Technology Issue Management

● Assign, track and report progress of issue action plans against established milestone and issue remediation deadlines

● Create and maintain Technology procedures, job aids and assist with consistency of team members work products

● Prepare Senior Management reports using Tableau Dandboards for weekly/monthly statuses for all technology issues

● Execute the line of business (LOB) Risk Management program within and across functions identifying opportunities for enhancement and alignment with the Enterprise Risk Management Framework

● Participate in the design and development of Risk Management Program (LOB, Internal Audit and Regulatory)

● Influence risk initiatives and business activities by identifying risk, impact and recommendations for resolution

● Support LOB through Internal Audit engagements, including pre-audit preparation, review of management responses and action plans for technology issues to confirm response plans to mitigate identified risk

● Tracking of issues using Archer and JIRA

PNC : Pittsburgh, PA

Process Improvement Consultant Sr.

02/2019 - 03/2022

● Consulted with the line of business (LOB) to evaluate and execute on an organization's complex operations and technology processes through the development of end-to-end solutions that optimize process efficiency, reduce processing time and mitigate risk

● Conducted complex business diagnostics to identify, quantify and prioritize value creation projects

● Cultivated and presented business cases, implementation deliverables, cost-estimates and cost-benefit analysis to influence senior leadership on process improvement opportunities that will assist in accomplishing business objectives in a more sufficient time

● Used comprehensive view of organizational processes to facilitate the redesign of complex cross-functional projects

● Developed end-to-end solutions that encompass all aspects that a process may touch including facets of operations and business systems

● Lead efforts to improve the quality and/or minimize process costs

● Utilized data analysis and findings by preparing and presenting optimization efforts to governance committees for approval

● Assessed risks associated with current and proposed processes against business objectives and ensure alignment with the bank’s and unit’s appetite and risk management frameworks

● Consulted with business partners to ensure that introduction of new processes are smooth and effective and sustains or improves quality of output.

● Mentored individuals and teams to build capabilities

● Leveraged strong relationships with the line of business to ensure continuous improvement after initial implementation

Mastech Digital : Pittsburgh, PA

Project Manager III (Contractor)

11/2018 - 02/2019

● Consultant for PNC responsible for Service Operations, Risk Issues and Program Management

● Created a process of tracking and reporting the remediation progress of risk issues within Service Operations

● Partnered with risk process owners to add rigor around existing risk issue action plans to capture precise deliverables

● Facilitated status meetings as necessary with process owners to track project status and report potential roadblocks to Service Operations Director

● Created and maintained weekly dashboard for Senior Management to provide up to date status on technology risk issues which included graphs, burndown charts and executive summary

● Continued to mature the Risk Issue Program Management into two additional risk areas (Enterprise Shared Applications and Strategy and Architecture) Celerity : Pittsburgh, PA

Delivery Lead (Contractor)

08/2018 - 11/2018

● Consultant for Highmark Health Services responsible for project delivery goals

● Partnered with internal/external to remove client level blockers including vendor relationship, client decisions and engagement issues

● Managed project scope, schedule, budget, resource demands, dependencies, risks and issues

● Partnered with platform leads to ensure successful delivery of project initiatives

● Coordinated with test services to monitor defect management, test execution. coordinated client acceptance testing and operational readiness

2

BNY Mellon : Pittsburgh, PA

Sr. Specialist Project/Program Manager (Cyber PMO) 07/2016 - 08/2018

● Cyber Security Analytics and Security Monitoring lead project manager leading a team of Business Analysts and other project managers

● Led and providence direction and guidance for a wide array of activities associated with project planning, issue/risk identification and tracking, scope/client/relationship management for medium/high projects and interfaces

● Directed and controlled all work performed within the framework of the work structure

● Developed detailed project plans and scheduled application/infrastructure projects including goals, risks and resource allocation

● Monitored project results for significant deviations

● Managed vendor and client relations to ensure service expectations conformed with company development life cycle (Agile, Waterfall and Integrated

● Maintained regular contact with clients and coordinators to report on project progress and accomplishments

BNY Mellon : Pittsburgh, PA

Sr. Specialist Project/Program Manager

01/2014 - 07/2016

● Contributed as part of the programs Project Management Office (PMO), responsible for the creation and management of the Program Change Management Governance and project repositories

(SharePoint, Project and Portfolio Management (PPM))

● Facilitated a structured, consistent and disciplined approach to ensure the use of the governance and tracking tools across the program including best practices BNY Mellon : Pittsburgh, PA

IS Admin - Plan Cnslt I

06/2012 - 02/2014

● Led strategic management projects in support of the Corporate Information System executives

● Worked closely with IT senior management to provide direction, guidance, and communication on special initiatives within the organization

● Prepared and reviewed budgets and project plans

● Responsible for Requests for Approvals (RFP), Due Diligence, Security and Vendor questionnaires for Asset Servicing Technology

BNY Mellon : Pittsburgh, PA

Project Manager I

03/2011 - 06/2012

● Coordinated and reported on project progress to ensure adherence to current project management standard processes and compliance for quality assurance

● Responsible for coordinating activities for the project team and developing the project schedule

● Provided project management support for status reports, issue tracking and other project management activities including financial analysis for budgeting using PPM and PeopleSoft

● Moderated peer reviews for project detailed design documents to ensure BNY Mellon standards were upheld

3

BNY Mellon - Pittsburgh, PA

Project Management Administrator III

04/2007 – 02/2011

● Interfaced with Project Managers to ensure project management methodologies and development lifecycles were incorporated into the tools and techniques routinely used for project management

● Interfaced with all levels of project management to coach and mentor the adoption of appropriate project management tools and techniques and ensure integrity of project data.

● Reviewed project management requirements and differences to work to adapt standard tools and techniques appropriately

● Responsible for understanding implications of differing techniques in relation to the organization’s defined software process and communicating them effectively

● Assisted in creating and maintaining resource pool information to facilitate assignment of IT resources within corporate project management tools

● Provided project management support for status reports, issue tracking and other project management activities. Monitor and provide accurate financial analysis for project budgeting. Complete invoice tracking, accrual tracking and on-time payments BNY Mellon - Pittsburgh, PA

Business Systems Analyst II

09/2001 – 04/2007

● Performed as part of a team to develop a new web-based quoting system for AFCO Credit Corporation, working closely with the Subject Matter Experts to analyze information, design project scope documents and gathering requirements

● Wrote detailed use cases and design solutions to assist in technical design, development and system testing

● Assisted the development team as well as Project Manager with process improvement, tracking all project tasks, testing (QA), training and implementation throughout the duration of the project

● Performed as part of the Regional Process Improvement and Account4 (time tracker) Reporting Improvement Forums for BNY Mellon.

Commonwealth Systems Corporation - Indiana, PA

Senior Business Analyst

09/1995 – 09/2001

● Responsible for overall support of deposit applications with respect to verbal/written inquiries

● Worked with bank personnel to gather user requirements and perform analysis to develop project plans using Microsoft Project

● Wrote project specifications for programmers

● Analyzed user change requirements

● Wrote and compiled test scenarios for negative and positive results for analysis

● Wrote detailed functional designs and reports

● Tested and implemented new products using structured methodology and reconciling products

● Wrote and updated system procedures for support documentation

● Prepared documentation for user training, document mapping, problem analysis to ensure the highest level of customer service

.

Franklin County Data Center - Columbus, OH

Computer Education Specialist

07/1993 - 05/1995

● Teaching of personal computer software applications, preparing educational materials including handouts and training exercises, documenting user training levels, compiling statistics relating to the use of the classroom facilities and equipment, scheduling classes and providing specialized training for users.

4

Russ Berrie & Co., Inc. - Reynoldsburg, OH

Data Processing Assistant Supervisor

08/1989 - 07/1993

● Coordinated a staff of four in areas of information processing

● Communicated with programmers and sales representatives via telephone for scheduling and maintaining daily programs and control inventory

Education

Bachelor of Business Operations

DeVry Institute of Technology - Columbus, OH G.P.A.: 3.52/4.0 Applied Business Programming

School of Computer Technology - Pittsburgh, PA G.P.A.: 3.93/4.0 5

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