Project Manager Senior

Jamie Weber, MBA, PMP, CSM

Brentwood, TN

Phone 615-***-****

*****.*****@*******.***

www.linkedin.com/in/jamie-weber-jw

Professional Summary

Results-driven Senior Project Manager with a proven track record of leading cross-functional teams to deliver projects on time and within budget. Expertise in managing client and partner relationships to ensure project success and stakeholder satisfaction. Specialized in Microsoft implementations, compliance, collaboration, and data migrations. Certified PMP and CSM.

Skills:

Advanced Proficient

-MS Office Suite (10+yrs) -MacOS (10+yrs)

-MS Windows (10+yrs) -Agile and Scrum Methodologies (6yrs)

-Data Analytics (10yrs) -SDLC (9yrs)

-Multi-tasking/time-management (10+yrs) -ITIL (2yrs)

-Project Management (8yrs) -ITSM (4yrs)

-Vendor Management (8yrs) -IT Resource Management (6yrs)

-Leadership (8yrs) -PM Tools: OnePlan, Daptiv,Monday.com Jira/Confluence (5yrs)

-SQL/SQL Server MS/SSRS (10+yrs) -Team Foundation Server/TFS (2yrs)

-MS Project (4yrs) -Azure DevOps (1yr)

Professional Experience:

Senior IT Project Manager Feb. 2024-Current

Geodis Americas contracted through Insight Global

Leading projects in IT infrastructure and Mergers and Acquisitions. Those currently include Security Remediation, Data Science Tool Implementation, LTL Brokerage Tool Dev and Implementation, and EDI Centralization for new partner acquisition.

Mentoring junior PMs in PMO strategies and project governance.

Progressing toward becoming program manager within current IT PMO structure.

Senior Project Manager Sep. 2023-Dec. 2023

Community Health Systems contracted through Vertek Solutions, Inc.

Led projects for Cybersecurity Risk Management (CSRM) team for email data loss prevention, Endpoint/CASB evaluation, and Network Access Controls.

Assisted in PMO development during upgrade to new ServiceNow, Oracle financials, and implementation of new PPM tool.

Assisted with development and tracking of new PMO processes and procedures.

Senior IT Project Manager Nov. 2021-Apr. 2023

Planet Technologies, Inc.

Successfully led and closed over 16 projects, generating $1.5 million in revenue, across diverse industries.

Expertise in Microsoft implementations, GCC High, Azure tenants, Compliance, Power Apps, and Collaboration products.

Managed projects remotely in a Microsoft Azure O365 environment

IT Project Manager Jan. 2021-Nov. 2021

TN Dept. of Education contractor through TEKSystems

Led a College and Career Readiness project to create visualizations of data covering all aspects of college readiness eventually leading to the ability to forecast progression of students based on historical data and patterns.

Led Best For All Central project implementing Drupal Lite Sites based from vendor built sites to add additional functionality and a unified interface for the entire department.

Responsible for building out the project team to include interviews and onboarding tasks for the individuals selected during the process.

Responsible for roadmap planning, project planning, and iteration planning based on the building of the backlog.

Utilized internal teams and resources to assist with best practice policies and develop SOPs for current and future processes.

Used Azure DevOps as the primary project tool for tracking epics, features, user stories, tasks, issues and bugs. This is an all-in-one solution which houses the project wiki, dashboards, test plans and code repositories.

Leader for all agile ceremonies within the project including daily scrums, sprint planning, business and technical backlog grooming, and sprint review/showcase sessions.

Technology Project Manager Aug. 2019-Mar. 2020

Smile Direct Club, Inc., Technology Project Management

Managed up to seven projects simultaneously covering Infrastructure/networking, SOX compliance, HIPAA compliance, and international call center implementations.

Led a data warehouse migration from locally in Nashville to Costa Rica to include the procurement of new network devices and servers and laying out the plan for building out the co-location.

Successfully stood up Hong Kong contact center on-schedule and below budget. This was the first international call center created for the company. In addition, setup the second international contact center that would support the European market located in Greece.

Worked directly with external vendors, third-parties, and contractors to assist in fulfilling requirements and scheduled timelines.

Utilized Microsoft Office 365 tools including Microsoft Project for project schedule and plans.

Maintained project document repositories using Atlassian Confluence and Jira for ticketing. Transitioned to ServiceNow as the new ticketing solution and SharePoint for the repository.

Assisted in the implementation of new change management process first in Jira with transition to ServiceNow.

Responsible for project budgets ranging from $100,000 to $4,000,000

Project Management Sr. Specialist Jan. 2016-Mar. 2019

Cigna Healthspring-IT, 3rd Party Management, Data Migration and Trading Partners

Most recent role as Team Lead - FDR Service Management and responsible for a team of 4 IT PMs to coordinate and maintain weekly universe submissions and encounter submissions from our delegated entities. Total of 68 weekly data exchanges for universes and over 20 weekly submissions of 837 standard submissions for encounters.

Coordinated and managed the third party delegated entities for onboarding and data intake.

Worked with internal IT partners to ensure best practices were used for data storage and enhance the ability to analyze trends and to report based on historical performance.

Worked within Agile environment with daily standups and weekly scrums with Data Warehouse and EDI teams. Used Team Foundation Server (TFS) to track tasks, stories, and epics both within our team and our IT partners.

Primary QA tester for new implementations and defined and managed UAT processes for implementations and changes.

Managed and implemented internal processes to better coordinate future requests for audits and create better standard operational procedures.

Utilized change management procedures for database and report updates/fixes and participated in change control board meetings to ensure all affected parties were aware of upcoming changes.

Collaborated with other business units (business operations and compliance) for desired data needs and best practices for receiving and submitting third party data.

Historically achieve a 99% submission rate of universe files with over 98% accuracy.

Business Analyst-Reporting/ Informatics Specialist Nov. 2013-Jan. 2016

Cigna Healthspring

Led the transition from SharePoint to Jira for improved project management.

Liaison for MOS productivity project from Access database creation to requirement gathering and implementation of reports.

Responsible for all reports pertaining to the Risk Adjustment Data Validation (RADV) process for executives and coding/outreach teams using SSRS.

Subject matter expert for the conversion of existing Crystal Reports to SSRS and assisting with creation of the server environment.

Created change management process for updated report release process as well as database maintenance process.

Assist with QA for report modifications, SSIS packages, and Stored Procedures.

Systems Analyst Jul. 2011-Jul. 2013

Bass, Berry & Sims PLC

Analysis and support for all of the firms accounting software programs including Elite, Equitrac, ARCS, and more.

Responsible for server configuration and setup for each application and database server that corresponds with my responsible applications.

Created custom reports for the accounting department based upon requested information using SSRS and SSMS.

Saved firm over $6000 annually by replacing our previous conferencing software with an Outlook and Exchange version that included a custom Outlook add-in for food and equipment setups.

Worked as project manager for large scale Elite upgrade to allow the Accounting Department to upgrade to Windows 7/ Office 2010 which included upgrading servers to SQL Server 2008 R2 and combining three previously used servers down to two to save licensing costs.

Coordinated and managed all projects assigned to accounting department applications defined in planned annual budget meetings as well as updates that arose throughout the fiscal year.

Developed custom application using C# for end of month proforma/ pre-bill SQL tasks.

Participated in weekly change control meetings to update team on upcoming roll-outs and fixes needing to be released.

SQL Report Writer Aug. 2009-Oct. 2012

Educate Online

Created complex queries, stored procedures, and functions utilizing financial, administrative, and educational data to create reports using tables and matrixes in SSRS.

Created Diagnostic Tool to track and diagnose audio in/out quality, VOIP server connectivity, and end user system diagnostics for online learning system using Visual C# and VB.NET within ASP.NET 3.5 framework.

Assisted with integrating services for creating queues in auto dialer using SSIS.

Assisted with adding web content via Dreamweaver/HTML for K-2 grade additions.

Military Experience:

Training Room Clerk 1997-1998

US Army/ C Co 3rd/502nd INF Ft. Campbell, KY

Assigned to C Co after short stint with Screaming Eagles Parachute Demo Team

Originally went active duty for SFAS for 18D, but torn ACL stopped ability to pursue.

Worked with battalion S1 and S3 to develop Access DB for use throughout battalion.

Responsible for producing all documents for C Co correspondence.

Scout Platoon Squad Leader 1991-1997

IL Army National Guard Bloomington, IL

Was acting Platoon Sergeant at time I left to pursue active-duty career

Responsible for health and welfare of 19 soldiers under my command.

Completed both Primary Leadership Development Course and Basic Non-Commissioned Officer Course.

Attained rank of Staff Sergeant/ E-6.

Education:

Master’s in Business Administration

American InterContinental University

Concentration in Project Management

Member of IT Professional Club and Management Club

Bachelors of Information Technology

American InterContinental University

Concentration: Programming

Relevant Coursework: Visual Basic, ADO.NET, ASP.NET, Database Administration using RDBMS including MS Access and SQL Server, and Network Administration.

Certifications:

Project Management Professional (PMP) certification issued by Project Management Institute (PMI) July 18, 2021.

Certified Scrum Master certification completed 9/2022.

Lean Six Sigma Green Belt certification.

IT Service Management (ITSM) Certification from SimpliLearn.

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