Customer Service Support Representative

Graceandra Cornett

ad9ujn@r.postjobfree.com 832-***-**** Humble, TX

SUMMARY

Detail-oriented professional with strong analytical skills and a background in managing confidential data, ensuring accuracy, and adhering to regulatory requirements. Demonstrated ability to communicate complex information clearly and deliver quality customer service. Seeking an Associate Actuary role to leverage data analysis and problem-solving abilities.

WORK EXPERIENCE

Boston Scientific Houston, TX

Patient Support Representative Jul 2024 - Present

• Manage confidential patient data with strict adherence to HIPAA guidelines.

• Communicate complex information clearly, including services, billing, medical terminology, and insurance coverage.

• Deliver outstanding customer service by promptly and courteously addressing patient inquiries and resolving complaints.

David Research Houston, TX

Survey Interviewer Feb 2024 - Jun 2024

• Handled incoming inquiries from participants, ensuring clear communication and effective engagement through both phone and email channels.

• Ensured accuracy and integrity of survey data by meticulously verifying the completeness of each submission prior to processing.

• Delivered multiple projects on schedule, consistently upholding high-quality standards and attention to detail. GNC Tax Service Houston, TX

Tax Preparer Nov 2024 - May 2024

• Ensured accurate completion of tax forms, adhering strictly to legislative and regulatory requirements.

• Applied relevant adjustments, deductions, and credits effectively to reduce client tax liabilities.

• Acquired and applied extensive knowledge of tax regulations and filing processes. EDUCATION

Windell District

GED

Marline, TX

Aug 2024

CERTIFICATIONS

Office Specialist

SKILLS

Time Management • Client Interactions • Reading Comprehension • Database Management

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