Administrative Specialist Data Management
Resume:
BRENDA BROOKS-BLALOCK
P: 240-***-**** E: ad9ufx@r.postjobfree.com
PROFESSIONAL SUMMARY
Experienced Administrative Specialist who handled thousands of employee and citizen concerns for the Federal Government
Analyst charged with data management, helping develop reports and producing summaries
Operations professional who identified, analyzed and recommended office improvements for a government headquarters and multiple office locations
EXPERIENCE
Office of the Inspector General (OIG) Washington, DC
DHS Program Analyst Dec. 2013 to May 2019
Charged with receiving employee and citizen concerns via the OIG Hotline, Intake Quality Assurance Division and managed a wide variety of allegations of wrongdoing via telephone, email, fax and mail
Provided data management and analysis for reports affecting the programs and operations of the U.S. Department of Homeland Security (DHS)
Compiled various reports for supervisors, executives and Congress
Analyzed allegation information and conducted preliminary assessments
Assisted in the development of concise and logical reports of investigation and summaries
Inputted, reviewed, monitored and maintained all allegations in the tracking system and resolved any processing requirement problems
Office of the Inspector General (OIG) Washington, DC
DHS Administrative Specialist Aug. 2008 to Dec. 2013
Identified, analyzed and recommended improvements and/or problems to the work operations and quality of service affecting OIG headquarters and field offices
Maintained time and attendance records for the office receiving visitors and scheduled appointments for the office
Made travel arrangements for staff and prepared travel authorizations, vouchers and reports
Conducted research, gathered, compiled and presented data in oral and/or written form for use in special reports
Verify identity and citizenship
Evaluate and analyze applicant data for accuracy and completion
Enter pertinent information into automated databases
Conduct badge processing for employees, applicants, contractors, volunteers, and others, including enrollment, issuance, and post-issuance functions for the credential life cycle in accordance with federal government security policy, Homeland Security Presidential Directive 12 (HSPD-12) and Federal Information Processing Standards 201-1 (FIPS 201-1)
Capture biometric photographs for Personal Identity Verification (PIV) card
Provide guidance to customers experiencing issues pertaining to their PIV card
Serve as the liaison between customers and the personnel security specialist
Department of Homeland Security Washington, DC
Inventory Taker and Local Property Officer April 2006 to Aug. 2008
Assisted Budget Officer with office equipment and helped oversee the Customs and Border Protection assets
Aided in the procurement process of ordering office supplies and ensured that all office equipment was operational
Served as Time and Attendance clerk for the office
Oversaw the purchase card for the division, maintained the courier card database and helped in the review of prospective employees
Fingerprint employees, applicants, contractors, volunteers, etc.
Verify identity and citizenship
Evaluate and analyze applicant data for accuracy and completion
Walter Reed Army Medical Center Washington, DC
DOD Secretary Aug. 1999 to Dec. 2005
Managed and maintained civilian and military personnel folders
Attended operational and personnel briefings and conferences
Conducted research and analyzed and prepared data for the preparation for logistical reports
Reviewed all final documents for procedural and format compliances with the Center’s guidelines
Organized and maintained calendars and scheduled appointments for Branch Chief
EDUCATION
University of Maryland- University College College Park, MD
Paralegal Studies 2003 – 2006
University of the District of Columbia Washington, DC
Legal Studies Completed 4 semesters
Morgan State University Baltimore, MD
Music and English Major Completed 4 semesters
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