Senior Account Manager

RODRIGO BIGGIO

Advertising Client Services Professional

770-***-**** *************@*******.***

EXPERIENCE

DoubleVerify, New York, New York

Senior Account Manager July 2023 – Present

• Manage and mentor a team of three junior employees in their current roles and professional development goals

• Successfully closed out 2023 managing book of accounts totaling 3.6MM

• Strategize with dedicated sales lead to grow and develop existing client business and win net new business

• Lead client meetings to understand strategic media goals and business objectives to effectively develop a customized strategy playbook for client success during onboarding and beyond Account Manager November 2021 – July 2023

• Trained clients and new hires on the DV Pinnacle platform, products, and processes

• Collaborated with cross functional teams for custom campaign solutions

• Analyzed and shared key insights to inform client optimization decisions and strategies

• Built long lasting client relationships through verified excellent customer service and valued upsells Ampersand, New York, New York

Account Manager June 2021 – November 2021

• Partnered with MVPD’s, Research, Data, Pricing and Planning teams to create client proposals, presentations, and media plans

• Communicated ad specifications and creative lead times to Advertisers/Agencies

• Worked closely with Finance team for monthly billing and with any invoice discrepancies Sales Planner August 2019 – May 2021

• Stand in Account Executive during the 2020 election and successfully created, sold, and supervised media campaigns for over 30 markets

• Established and developed lasting relationships with agency buyers and cable affiliates

• Main point of contact for all client requests and troubleshooting Sales Coordinator June 2018 – August 2019

• Managed delivery and optimization for concurrent advertising campaigns in a time sensitive environment

• Collaborated with various linear sales departments to assess and resolve issues with campaign delivery, billing, and workflow

• Processed order changes in a timely manner while being the primary service contact for both agencies and affiliates and provided additional support to sales teams in times of high demand and work force shortages ESPN, Bristol, Connecticut

Production Assistant August 2016 – June 2018

• Developed, produced, and edited highlights on a strict deadline for major soccer tournaments including the UEFA European tournament, UEFA Champions League, and Europa League

• Led continuous communication with the production team to ensure a flawless shoot

• Built segments for pre-game, halftime, and post-game during live game productions

• Created and edited montages, promos, and teasers for ESPN Deportes EDUCATION

Bachelor of Science, Communications 2011 – 2014

Kennesaw State University, Kennesaw, GA

Associate of Science, Communications 2008 – 2011

Georgia Perimeter College, Atlanta, GA

Contact this candidate