Real Estate Customer Service

GLORIA REID

reidglori**Sagmail.com **

Summary

**** ********** *****, ** *****

Efficient and personable Escrow Oiler with 10+ yers of experience making complex real estate arsacions seamless for

‘buyers, sellers and colleagues. Customer-focused and disdiplined detail persan with exceptinal proficiency at

coordinating multiple transactions simultaneously and accurately. Team phyer with history of smooth clesings ad repeat

‘Talented business professional knowledgeable about averseing the realestate closing process, Organized and industiious

‘witha superior work ethic and resulteoriented nature.

Skills

* Document Management

«Teamwork and Collaboration

Fike Management

* Property Inspection Requirements

# Customer Service

Experience

Motto Mortgage Huntington Beach, CA

Loan Processor

rayon - 0272002

Various Escrow de Title Companies HB,

Orange County, CA

St Escrow Officer

os/a018 - 042021

‘Regulatory Compliance

Tile Research

«© Problem-Solving

Escrow Account Management

‘ Cateulated income, assets and libilties to meet bnder requirements

‘Supported loan officiant and underwiter teams by ensuring timely,

judicious and accurate loan processing

‘¢ Revbwed and verified borrowers'income creditreportsand property

appraisals to prepare documents for underwriting

‘ Interfced with bortowers to obtain needed items and prepare applications

for underwriting review.

‘# Maintained fast-paced schadule by consistently providing satisfactory

application approval tumaround times,

‘# Reviewed contracts, commitments and ordersto prepare fr losing and

assembled documents lo prepare files and faitate smooth final

‘# Mastered escrow proces, ile process, nancial tansations, company’

policies and proceduresand regulatory requirements

‘* Complied with purchase contract termsand conditions, prepared accurate

setlement statements and complied with state and federal hws governing,

1 Closed purchase transactions in mul-state high-volume environmentand

Satisfied customer expectations by meeting timelines and communicating

proactively

‘© Coordinated transaction documentation by ordering tile reports,

‘completing formsand statements and gathering existing documents.

‘Ordered tte reports forissuing tile insurance, identified and resalved title

defects and salistied existing hens and encumbrances against property oF

principal

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