Service Delivery Engineering Operations

Location:

Posted:

October 30, 2024

Resume:

Professional summary

With a solid *+ years of experience in technical roles, the Engineering Operations Technician brings to the table a robust skill set in shift management, HVAC systems, and mechanical diagnostics. This professional thrives in strategic planning and team leadership, ensuring top-notch service delivery while maintaining high safety standards. Their passion lies in applying these competencies to new challenges in the engineering operations field.

Employment history

TRANSPORT SPECALIST INC SECOND SHIFT LEAD TECHNICIAN Columbus Oct 2018 - Present

• Led a small team of technicians to ensure top-notch service delivery to customers. • Specialized in small diesel and HVAC units, performing tasks such as soldering, welding, and electrical diagnostics. • Held EPA and ASE certifications. • Maintained equipment, conducted diagnostics, and adhered to safety standards. Collaborate with the quality control team to ensure that all work completed during the second shift meets the company's high standards for safety and efficiency. Implement and enforce safety protocols to ensure a secure working environment for the team during the second shift.

Lead the implementation of new safety procedures and training initiatives for the second shift team to ensure compliance with industry regulations and enhance workplace safety. Lead training sessions for new technicians on the second shift to ensure they are equipped with the necessary skills and knowledge to maintain the company's high standards of service delivery. Identify and address any technical issues that arise during the second shift, utilizing your expertise in small diesel and HVAC units to provide quick and effective solutions, ensuring minimal downtime and maximum productivity for TRANSPORT SPECIALIST INC.

Implement cost-saving measures and efficiency improvements on the second shift by analyzing workflow processes, identifying areas for optimization, and recommending innovative solutions to streamline operations and reduce operational expenses for TRANSPORT SPECIALIST INC. DISCOUNT TIRE Crew Chief

Dec 2015 - Oct 2018

• Managed shift operations to ensure customer satisfaction and timely completion of jobs• Oversaw facility cleanliness and compliance with safety regulations• Utilized mechanical knowledge to verify vehicle safety and quality standards

Implement quality control procedures to ensure vehicles are serviced according to safety and quality standards, reducing the risk of rework and enhancing customer trust and loyalty at Discount Tire. Develop and implement strategies to improve team morale and motivation, fostering a positive work environment and increasing employee retention at Discount Tire. Enhance team communication and collaboration by facilitating regular team meetings and fostering a positive work environment, leading to increased morale and productivity among crew members at Discount Tire. Lead initiatives to increase efficiency in inventory management, ensuring optimal stock levels for quick service delivery and cost savings at Discount Tire.

Jordan Fimple

ENGINEERING OPERATIONS TECHNICIAN

9891 SHEPHERD RD, Lockbourne, USA, OH 43137

+1-614-***-****

ad9tp3@r.postjobfree.com

Education

High school diploma in Automotive Technology SOUTHWEST CAREER CENTER COLUMBUS Oct 2015 - Jul 2018

High school diploma Grove City High School Grove City, OH Sep 2014 - Jul 2018

Skills

Shift Management (Skillful) HVAC (Experienced)

Mechanical Knowledge (Experienced) Strategic Planning (Skillful) Hobbies

I have a passion for racing and a drive to keep improving with everything I do. References