Customer Service, cashier, receptionist, real estate

Esther Shouse

*** ***** ********

Mount Sterling, Ky 40353

Primary: 248-***-****

************@*****.***

Profile:

I am a previously licensed real estate agent and have experience in every aspect of the business.

I have more than 40 yrs., experience in personally serving the public!

I recently worked for Meijer, a big box store, as a cashier and greeter.

I am currently unemployed, due to making a move from another state to care for my ill sister. (Now deceased)

I am seeking employment in customer service, receptionist, and cashier departments.

I enjoy working with people and have a pleasant, warm and caring personality. I strive very hard to make sure the client/customer is satisfied with my service and will highly recommend my company and myself to their friends!

I have years of experience in client/customer relations.

I have great communication skills.

I demonstrate the qualities of a critical thinker, maintaining a balance between short term quick fixes and long

term goal achievements for the company, as well as myself!

I have enjoyed a successful career in real estate and a consistent top producer.

I have taken numerous courses in continuing education, sales and human behavior.

I am very dependable, honest and keep my word.

Responsibilities and Achievements Include.

Received customers and clients cordially by greeting them on a personal and professional basis.

Asked questions and held discussions with the clients to assess their needs.

Provided them with information and shown them properties that fit their needs. Made sure to listen to

concerns and made them my priority.

Made sure all related forms were clearly explained, and properly executed by the applicants.

Evaluated credit reports to ensure the client/customer qualified for the property.

Conducted background checks prior to leasing the property.

Resolved customer/client queries, concerns and anxieties prior to signing any contract.

Maintained and documented accurate records of new and existing customers/clients for future business.

Computer proficient.

Owned and operated my own property rehabilitation company on bank owned properties.

Renovated and managed properties in disrepair for several large banks including Chase, Bank of America and Wells Fargo.

I take pride in my work and love serving my fellowman.

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