Puerto Rico Quality Control

PROFESSIONAL PROFILE

Experienced Training and Employment Coordinator with more than 16 years assisting low-income individuals with multiple barriers to increase their job readiness, career planning, job search techniques, workplace soft skills, employment opportunities, and job retention. Worked 8 years in a Medical Device Industry at Quality Control Department as Internal Inspector and Supervisor. Ability to counsel, motivate, monitor and track clients’ progress. Specific expertise and knowledge of community resources that provide participants and families with the assistance and services they need. Effective communication with employers, service providers, professional partners and members of low-income communities. Bilingual in Spanish and English.

EXPERIENCE PORTFOLIO

April 2017- January 2024

Regional Administrator

PathStone Corporation, NFJP- Coamo and YouthBuild - Juncos, Puerto Rico

•Responsible for the success of federal program funded by the US Department of Labor to address the employment barriers of high school dropouts, disadvantaged individuals and unemployed that reside in the South – Central and East Area of the Island.

•Determined client eligibility by reviewing paperwork submitted for each program participant.

•Monitored program budget and support service expenditures in conjunction with PathStone and funder policies.

November 2011 – April 2017

Training & Employment Coordinator / Placement & Career Service Developer

PathStone Corporation, Ponce, Puerto Rico

•Conduct participant initial screening and comprehensive assessment of job readiness, skills, strengths, abilities, and barriers, and establish individual employment plans.

•Assist over 50 participants a year with employment, retention, occupational skills training, emergency support, advocacy and referral services.

•Maintain current, accurately documented participant files, complete all required paperwork and service tracking reports according to deadlines.

January 2008 - November 2011

Program Information Coordinator

Rural Opportunities Inc, Santa Isabel, Puerto Rico

•Monitored and evaluated budget allocations and disbursements to ensure availability and appropriate distribution of funds.

•Scheduled, conducted briefings and orientation to farmer communities.

•Completed and processed intakes.

January-2001 to August-2007

Quality Assurer (QA) Cell Leader (Supervisor) & Compliance Analyst

Cooper Vision, Juana Diaz, Puerto Rico

•Maintained segregation of product to comply with QSR, ISO and PAL regulations.

•Coordinated daily work for Quality Assurer Final activities to assure maximum efficiency and productivity.

•Performed investigation and answered internal audits observations.

•Effectively mentored and motivated employees to achieve their best in order to meet company objectives.

•Prepared schedules and ensured correctness of payrolls.

June 1999 - January 2001

Quality Assurer Team Leader

Ocular Sciences (Cooper Vision), Juana Diaz, Puerto Rico

•Assured quality data was maintained in a daily basis for trending purposes.

•Assured daily, monthly, and annual production was carried out according to priorities.

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EDUCATIONAL BACKGROUND

•BA Natural Sciences (1994)

Pontifical Catholic University of Puerto Rico

•High School Diploma (1989)

José Felipe Zayas, Coamo, Puerto Rico

CERTIFICATIONS/CREDENTIALS

•Lenguaje de Señas (Básico) / Instituto Educativo de Emergencias Médicas y Salud / Ponce, PR / 2018

•Safety Training, Pesticide Association of Farmworker Opportunity Programs, Ponce, PR / 2017

•Mediación de Conflictos, Para el Profesional de Hoy / Centro de solución de Conflictos / 2016

•Safety Training, Pesticide Association of Farmworker Opportunity Programs, Ponce, PR / 2014

•Effective Meetings – How to for Supervisors / PathStone Corporation / 2014

•Americans with Disabilities Act – What Supervisors Need to Know / PathStone Corporation / 2014

•Reducing Turnover and Increasing Retention / PathStone Corporation / 2014

•How to Manage Challenging Employees / PathStone Corporation / 2014

•Stress Management / PathStone Corporation / 2014

•Time Management Skills for Employees / PathStone Corporation / 2014

•Coaching for Superior Employee Performance-Techniques for Supervisors / PathStone Corporation / 2014

•Job Retention Certification / / AFOP Training Institute/ 2013

•Curso de Manejo Defensivo / ACAA / 2013

•AFOP Health & Safety Training Program Pesticide Safety Training / AFOP / 2013

•Heat Stress Train-the-Trainer Course / AFOP / 2013

•Managing Emotions and Thriving Under Pressure / SkillPath / 2013

•Sparking Innovation and Creativity / SkillPath / 2013

•Training & Employment Training / PathStone Corporation / 2012

•Peachtree Accounting 2012 /Guayama / 2011

•Investment in Excellence / The Pacific Institute / 2008

•Estrategias Efectivas de Mediación de Conflictos entre Adolescentes / EDUTED, Coamo PR / 2008

•Defensive Driving Course / The National Traffic Safety Institute / Adjuntas, PR / 2008

•ISO 13485:2003 Auditor Course / QSI / Juana Díaz, PR / 2005

•ISO 13485:2003 Auditor Course / QSI / Juana Díaz, PR / 2004

•Lectura Veloz, Método de Estudio y Memoria / Nuevo Instituto de Lectura Veloz Memoria / 2003

•Excel 2000 – Level 2 / New Horizons, Computer Learning Centers / Juana Diaz, PR / 2003

•Tecnicas Modernas de Supervision / Successful Management, Inc. / Juana Diaz, PR / 2003

•Critical Thinking Program / Business Processes, Inc. / Juana Diaz, PR / 2003

•Business Writing Basics for Professionals / International Association for Continuing Education and Training, Inc. / Juana Diaz, PR / 2003

•Beginning Excel 2000/ New Horizons, Computer Learning Centers / Juana Diaz, PR / 2001

•Regulaciones del Sistema de Calidad CFR 21, Parte 820 / Ocular Sciences, PR, Inc. / Juana Diaz, PR / 1999

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