B
Felita Brock
Kerr
Memphis TN
SUMMARY
Skilled professional proficient in best practices and requirements of behavioral health programs as well as successful support strategies and skill-building exercises. Dedicated to assisting clients with improving daily living through avoidance of harmful substances and ongoing support. Dependable and ethical with superior work ethic. SKILLS
Conflict Resolution
Crisis handling
ADL support
Activity monitoring
Client Transportation
Nutritional support
EXPERIENCE
Behavioral Health Technician
Memphis, US
Crestwyn Behavioral Health/ Feb 2024 to Current
Demonstrate a sense of urgency related to the importance of the patient Responsible for safety checks and supervision is conducted and 15 minutes and recorded
May obtain patient's vital signs as assigned and document patients record Package Handler
Memphis, US
FedEx/ Jul 2022 to Dec 2023
Provides movement of packages, documents, dangerous goods and or supply support in a timely, safe and efficient manner through effective scan/load methods Receptionist
Memphis, US
Real Value Inn/ Jun 2021 to May 2022
Receiving incoming calls, booking reservations
Schedules for housekeeping and ability to multi-task Auditor
Olive Branch, US
Milwaukee Tools/ Feb 2003 to Apr 2021
Consolidates orders based on pink slip number and type of order to be shipped or staged
Maintained records on all tool inventory items including serial numbers, costs, and locations.
Verified accuracy of incoming orders against invoices. Received and responded to customer inquiries regarding tool availability and usage instructions.
Created reports summarizing current inventory levels, projected needs, cost analysis. Machinery Operator
Memphis, TN
Hershey/ Feb 2003 to Jun 2017
Maintained and operated a variety of machinery to ensure efficient production. Ensured all safety protocols were followed while operating machinery. Adjusted machine settings according to specifications from work orders or instructions from supervisors.
Cleaned and maintained work areas regularly to maintain a safe working environment. Examined product samples during production runs to ensure quality standards were met.
Care Aide
Memphis, TN
Private Duty/ Aug 1992 to Oct 2002
Assisted clients with daily activities, such as bathing, dressing, and eating. Provided companionship for elderly or disabled patients. Observed client behavior and reported any changes to the supervisor or appropriate personnel.
Instructed family members on how to provide proper care for their loved one at home. Performed light housekeeping duties such as changing bed linens, laundering clothing items.
EDUCATION
12th: Mathematics
G.W. Carver High School May 1986
Memphis, TN