Food Service Safety
Resume:
Perry Hatcher
Maiden, Nc. 28650
Cellular 704-***-****, ad9t7b@r.postjobfree.com
Summary
Highly experienced District Manager with a proven track record in overseeing and managing correctional food service operations. Demonstrated ability to lead teams, ensure food safety compliance, and optimize operational efficiency within challenging environments. Committed to providing high-quality, nutritious meals to incarcerated individuals while adhering to strict regulations and budgetary constraints.
Skills
* Operational Management: Budget management, team leadership, performance evaluation, quality control, inventory management, and excellent project management skills with a focus on process optimization.
* Certified Food Safety Manager proficient in foodborne illness prevention, sanitation procedures, and regulatory compliance, with specialized training in allergen management.
* Customer Service: Stakeholder management, complaint resolution, and effective communication.
* Procurement: Vendor management, contract negotiation, and supply chain optimization.
* Regulatory Compliance: Understanding of correctional food service standards, health codes, and safety regulations.
Professional Experience
District Manager
Skillet Kitchens, Western North Carolina 2024 to Present
Successfully managed [12] correctional facilities, overseeing [50] employees.
* Developed and implemented operational strategies to improve efficiency and reduce costs.
* Ensured compliance with all federal, state, and local food safety regulations.
* Recruited, trained, and developed a high-performing team of food service professionals.
* Collaborated with facility administrators to address inmate dietary needs and concerns.
Food Service Operations Director Senior
Virginia Department of Corrections, Jarratt, VA
2023 to 2024
* Successfully managed [3] food service outlets, including [prisons, cafes, catering]
* Increased revenue by [20%] through [strategies, new menu items, marketing campaigns]
* Reduced food costs by [20%] by implementing [waste reduction programs, cost-effective sourcing]
* Led teams of [39] employees to achieve [goal., customer satisfaction targets, operational efficiency]
* Implemented [technology/systems] to streamline operations and improve efficiency
Trinity Service Group
Floating Food Service Director/Trainer 2019 to 2023
Travel 100%
Menu development
Project management
Performance reviews
Quality and Recipe compliance
Manager and Hourly trainer
Supervise meal service (3 meals per day) Cost, waste, and inventory controls
Manage Multi unit operations
Technical support, set up workstation
Install software and hardware
Resident Management within food services
Accurate accounting practices
Communications with Correctional Facility
SODEXO,
EXECUTIVE CHEF 2017 to 2019
Handled all aspects of food service management including food costing, pricing, inventory management, and vendor relationship management. Supervised and trained hospital staff including sous chefs and food handlers. Inspected equipment and supplies to ensure conformance with Federal/State regulations. Directed all aspects of back of the house operations within a million-dollar health care cafeteria Played an integral role in managing food costing activities including establishing ingredient costs, estimating purchasing amounts and determining serving sizes. Prepared and cooked decorative food displays as well as ethnic fusions for high profile patrons including politicians, celebrities, musicians, and military officials on military bases.
Managed recipe development, menu planning, and menu design functions for special events, which encompassed determining nutritional value, palatability, and cost for each serving. Ensured compliance to Department of Health standards concerning raw and cooked food products as well as kitchen sanitation.
Aramark,
Food Service Director
2013 to 2019
Leadership: Leverage Aramark’s coaching model to engage and develop team members to their fullest potential. Reward and recognize employees. Ensure individual and team performance meets objectives and client expectations. Plan and lead daily team briefings. Ensure safety and sanitation standards in all operations. Supervise and train inmate workers Client Relationship: Maintain effective client and customer rapport for mutually beneficial business relationships. Identify client needs and communicate operational progress. Demonstrate excellent customer service using Aramark’s standard service model. Financial Performance: Ensure the completion and maintenance of P&L statements. Deliver client and company financial targets. Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins. Productivity: Create value through efficient operations, appropriate cost controls, and profit management Comply with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives. Ensure entire team is trained and able to execute. Supervise team regarding production, quality and control. Compliance: Maintain a safe and healthy environment for clients, customers and employees. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour. Ensure that all Correctional policies and procedures are followed
Trinity Services Group
Floating Food Service Director
2008 to 2013
Duties are ordering and inventory management. Maintain accurate accounting records for fifteen staff and one hundred and fifty-six inmates’ records. Maintain product service quality standards by conducting ongoing evaluations and investigating of complaints. Also ensure food is prepared on time to meet nutritional standards, meeting department of health standards and is served in an attractive manner. Manage in compliance with local, state and federal laws and regulations. P & L accountability and/or contract-management service experience. I am efficient with the Restaurant management system, ADP payroll system, and Time Track-EZ. time card system as well Food and Menu management system.
ABL. Management Inc.
Food Service Director 2001 to 2008
Duties requirements are ordering and inventory management. Maintain accurate accounting records as well as nine staff and sixty inmates’ records. Maintain product service quality standards by conducting ongoing evaluations and investigating complaints. Also ensure food is prepared on time to meet nutritional standards, meet department of health standards and is served in an attractive manner. Manage in compliance with local, state and federal laws and regulations. I am efficient with the Restaurant management system as well Food and Menu management system.
US Navy,
Culinary Specialist
1992-2001
Storekeepers of provisions inventories and replenished as necessary. Maintain inventory accountable of two hundred and fifty thousand dollars of provisions. Prepare over fifty thousand meals for the general mess. Wardroom supervisor supervising fifty personnel while maintain sleeping quarters and directing and catering special events for the commanding officer. Led and developed teams on several of Navy vessels thought out my military career. Awarded several metals and letters of Commendations for being instrumental in operations in the Mediterranean and Black Sea and other conflicts in US history.
Education
Food Manager Certification 2024
360 Training Learn 2 Serve, NC.
Food Allergy Certification 2024
360 Training Learn 2 Serve, NC.
Emergency Management Institute 2024
FEMA Certificate
DOC-Common Fare and Sealed Religious Diets 2024 Certificate of Completion
American InterContinental University 2011 Associate of Arts in Business Administration
HUB Training School 1999
Certificate of Completion
Service School Command, San Diego, CA. 1992
Certificate, Culinary Management Specialist Class “A" School
Northeastern Illinois University, Evanston, Illinois 1991
Management, GPA: 3.2
Roberto Clemente Community Academy High School,
Chicago, Illinois 1990
H. S. Diploma, Education, GPA: 4.0
Henry Suder Elementary School, Chicago, Illinois 1987
Diploma, Education
References Available upon request
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