Stacey Guerra
Emerson, GA *****
ad9slj@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Housekeeping
Mainstay and Sleep Inn Suites/Love's Travel Stops & Country Stores-Emerson, GA May 2023 to April 2024
Housekeeper for Mainstay and Sleep Inn Suites. Stripped rooms of all dirty linens and collected all trash, cleaned and restocked according to standards. Awarded for safety
• Managed inventory of cleaning supplies and submitted purchase orders as needed to maintain adequate stock levels
• Assisted in training new housekeeping staff members on proper cleaning techniques and hotel policies
• Followed established safety procedures when handling cleaning chemicals and equipment
• Inspected rooms for maintenance issues or damages and reported them to the appropriate department for prompt resolution
• Responded promptly to guest requests for additional amenities or services in a courteous manner
• Implemented efficient cleaning techniques to maximize productivity while maintaining high quality standards
• Collaborated with front desk staff to prioritize room cleaning based on guest check-in/check-out schedules
• Stocked and replenished supplies such as toiletries, towels, and bedding to ensure guest satisfaction
• Performed thorough cleaning tasks including dusting, vacuuming, mopping floors, and changing linens
• Maintained cleanliness and tidiness of guest rooms, ensuring a comfortable and welcoming environment
Machine Operator/Forklift Operator
Shaw Industries-Cartersville, GA
November 2007 to June 2017
Creeler:Sorted/ loaded spools of yarn in carpet style pattern at a fast pace. Warper: operated machine that rolls yarn onto beams to be tufted. Sow-on: operated sewing machine, sewing tufted carpet rolls together. Skip-coat: mixing and adding chemicals to apply stain/static guard. Tilitson: rolled and loaded 900ft rolls of mesh backing onto machine that puts latex on back of carpet. Responsible for latex/ zinc tanks for smooth application. Roll-up: roll finished carpet rolls in plastic and place shipping ticket. Licensed Pole lift operator: responsible for moving carpet rolls to designated areas, loading/ unloading shipping trailers. Cleaning: air quality tests, responsible for using air hose to blow all debris out of ovens and vents. Assistant Manager/Sales Associate
Pal’s full service car wash-Cartersville, GA
November 2004 to September 2007
• Managed a team of XX sales associates, providing guidance and support to ensure exceptional customer service
• Served as the key holder, responsible for opening and closing the store, handling cash deposits, and ensuring security protocols were followed
• Achieved XX% increase in sales by implementing effective upselling techniques and product knowledge training for the sales team
• Developed and maintained strong relationships with customers, resulting in a high rate of repeat business
• Trained new hires on company policies, procedures, and product knowledge to ensure consistent service standards across the team
• Resolved customer complaints or concerns promptly and effectively, ensuring high levels of customer satisfaction
• Maintained accurate records of daily transactions including cash register reconciliation and inventory counts
• Contributed to achieving monthly sales targets through proactive selling techniques and effective product demonstrations
Education
High school diploma
Cherokee High School - Rogersville, TN
August 1984 to May 1988
Skills
• Pallet Jack
• Materials Handling
• Warehouse Experience
• Maintenance
• Forklift
• Load & Unload
• RF Scanner
• Packaging
• Manufacturing
• Shipping & Receiving
• Inventory Control
• Cashier/ retail sales associate (7 years)
• Reach Truck
• Cleaning Experience
• Commercial Cleaning
Certifications and Licenses
Pole Hyster
November 2009 to July 2017
Licensed to operate pole hyster to move rolls of carpet to assigned areas of the warehouse and to unload incoming carpet from trailers and load finished carpet onto trailers for shipping Assessments
Warehouse safety — Proficient
February 2023
Using safe practices in a warehouse setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.