QUANIAH LAND
*** ******* ***** *****, ****, TX **493
Phone: 973-***-**** • ad9sbf@r.postjobfree.com
EDUCATION
Western Michigan University Cooley Law School, Lansing, MI Juris Doctorate, January 2014
● Recipient of the Book Award for Alternative Dispute Resolution
● Dean’s List
Stockton University, Pomona NJ
Bachelor of Science in Business Studies and Finance, December 2005
● Dean’s List
Essex County Vocational Technical High School via Cisco High School Diploma
● Class Rank: Graduated 7th in Class of +200 Students CERTIFICATES
Cisco
Computer Networking and Information Systems, June 2001 PROFESSIONAL EXPERIENCE
Warrior Financial Group, Cypress, Texas
Director of Operations, 2022 – Present
● Team Management and Production: Ensures and promotes the development of the area management team/succession planning through coaching, training, leadership development, and compliance.
● Customer Relations Management System (CRM): Operated, modified, streamline, organized, analyzed data and improved system to ensure highly effective performance in the areas of productivity, quality and cost containment.
● Communication: Constant communication with team members and upper management (Owner) via email, presentations and briefings on various business operations, human resource topic, projects, etc; Identified opportunities for cooperation, helping define clients' goals in the partnership, and securing the partnership between clients, vendors and the like.
● Financial Responsibilities: Account Reconciliation, Managed and Examined Accounts Payable (AP) and Expenses; Managed budgets; Assists the function in finance tracking providing frequent reports on various cycles, reporting progress, measure productivity and goal achievement and highlighting potential risks on opportunities.
● Data Analyst: Collecting and analyzing raw data to identify trends, patterns, anomalies, and other helpful information; Using data to develop and optimize strategies and processes, increase profits, efficiency, quality, or security, and reduce costs; Working with internal departments to collect data and develop and implement strategies; Identifying and validating new data sources; Creating reports and presentations to summarize findings and influence company decisions; Working with the management team to establish project objectives, budgets, and timelines, monitor progress, and evaluate performance; Implementing policies and procedures that keep company data and information secure as it is collected, analyzed, stored, and discarded; Reviewing and improving analytics processes, methods, and tools to increase efficiency, accuracy, and security.
● Remote Experience: Ability to work independently; Self-motivated; Reliable and fully accountable for all job responsibilities and duties with little to non-supervision; Strong written and verbal communication skills; Comfort with learning and using Digital Tools; Technology advanced; Reliable and secure Equipment; and Advanced skill for meeting deadline, task management and prioritization. Schultz & Associates, LLC, Hackensack, New Jersey
Director of Operations, 2019 – 2021
● Recruiting/Training: Lead recruiting initiatives including networking, interviewing, oversee credentialing process, and onboarding; Create/Build/Design/Manage Employee Training Platform; Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
● Policies and Procedures: Developed and updated programs, policies, processes and tools; Organized/Orchestrated refresher employee policy and procedure (PP) group sessions to keep employees informed of PP or updated as to any PP changes thorough fictitious demonstration and entertaining examples to improve employee’s PP retention.
● Team Management and Production: Managed In-house and Remote employees (both US and International); Ensures and promotes the development of the area management team/succession planning through coaching, training, leadership development; Initiate ways to improve production, work processes and/or to increase the quality of the work directed; and reduced employee turnover rate.
● Data Analyst: Collecting and analyzing raw data to identify trends, patterns, anomalies, and other helpful information; Using data to develop and optimize strategies and processes, increase profits, efficiency, quality, or security, and reduce costs; Working with internal departments to collect data and develop and implement strategies; Identifying and validating new data sources; Creating reports and presentations to summarize findings and influence company decisions; Working with the management team to establish project objectives, budgets, and timelines, monitor progress, and evaluate performance; Implementing policies and procedures that keep company data and information secure as it is collected, analyzed, stored, and discarded; Reviewing and improving analytics processes, methods, and tools to increase efficiency, accuracy, and security.
● Communication: Constant communication with team member(s) and upper management via email, presentations and briefings on various business operations, human resource topic, projects, etc.
● Customer Relations Management System (CRM): Operated, modified, streamline, organized, analyzed data and improved system to ensure highly effective performance in the areas of productivity, quality and cost containment.
● Financial Responsibilities: Forecasting by examining balance sheet, profits and loses, managed department budgets; Assists the function in finance tracking providing frequent reports on various cycles, reporting progress, measure productivity and goal achievement and highlighting potential risks on opportunities to the CFO.
● Remote Experience: Ability to work independently; Self-motivated; Reliable and fully accountable for all job responsibilities and duties with little to non-supervision; Strong written and verbal communication skills; Comfort with learning and using Digital Tools; Technology advanced; Team player mindset with cross-cultural literacy; Reliable and secure Equipment; and Advanced skill for meeting deadline, task management and prioritization with assistance through a Trello (Digital work management tool). The Goldman Sachs & Co., LLC via Tower Legal Solutions, New York, New York Project Lead/Management, 2017 – 2019
● Team Management: Managed, provided guidance, oversight, and training to a support staff team comprised of 70 attorneys and 150 English and Foreign Language Reviewers for a leading global investment banking, securities, and investment management firm.
● Technology and Database Management: Implemented AI Technology; Worked in Goldman Sachs’s proprietary databases, such as Eigen, to analyze, interpret, and extract information from over 90 various types of Qualified Financial Contracts and their amendments.
● Deadlines: Provided and maintained complex workflow management spreadsheets in order to continually meet deadlines for both high and low volume Qualified Financial Contracts (QFCs).
● AI, Data Management, Analysis and Guidance: Implemented AI Technology, Applying economic, econometric, and statistical principles and concepts to conduct high quality research and analysis; Providing advice and guidance to Agency and external colleagues to ensure application of sound economic; Developing, implementing and analyzing data for trends, planning and measurement systems.
● Data Analyst: Collecting and analyzing raw data to identify trends, patterns, anomalies, and other helpful information; Using data to develop and optimize strategies and processes, increase profits, efficiency, quality, or security, and reduce costs; Working with internal departments to collect data and develop and implement strategies; Identifying and validating new data sources; Creating reports and presentations to summarize findings and influence company decisions; Working with the management team to establish project objectives, budgets, and timelines, monitor progress, and evaluate performance; Implementing policies and procedures that keep company data and information secure as it is collected, analyzed, stored, and discarded; Reviewing and improving analytics processes, methods, and tools to increase efficiency, accuracy, and security.
● Contract Management and Compliance: Provided and maintained complex workflow management spreadsheets in order to continually meet deadlines for both high and low volume; Interpret and apply laws, regulations, policies, standards, or procedures to address issues; Providing advice and guidance to Agency and external colleagues to ensure application of sound economic principles, administrative procedures and regulations.
● Remote Experience: Ability to work independently, Self-motivated, Strong written communication skills, Comfort with learning and using Digital Tools, Technology advanced, Team player mindset with cross-cultural Literacy, Reliable and secure Equipment, High emotional intelligence, Advanced skill for meeting deadline, task management and prioritization with assistance through a Trello (Digital work management tool), and Reliable and fully accountable for all job responsibilities and duties. Law Office of Randy P. Davenport, Elizabeth, New Jersey Paralegal, 2016 – 2017
● Documentation Prep: Assisted in preparation for litigation including: client interviews, drafted pleading, motions, answers, and briefs, researched legal issues; proofread numerous legal document/contracts.
● Evidence/Discovery: Thoroughly reviewed evidence to determine whether privilege, confidentiality, and/or relevancy issues were present; prepared and reviewed discovery; Handled discovery; drafted and answered requests for production of documents and interrogatories; reviewed medical reports; evaluated investigative reports submitted by law enforcement agencies.
● Billing: Efficiently track and record/bill time as tasks are completed and easily comprehensive to ensure clients’ and firm’s ability to read and understand task performed on respective case(s).
● Customer/Client Services: Exhibit advance customer/client services skills to build trust and empathy as legal matter are very stressful to clients.
● Technological Skills: Technology savvy, the ability to understand and adapt to court and firm computer systems, programs, processes, filings, and procedural changes. TECHNICAL SKILLS
AI Technology; Proficient in Computer Information Security; Microsoft Office/Programs (Word, Excel, Power Point, Outlook, and Microsoft Teams), Creating/Imbedding Video For Websites, Email, Training Modules, Presentations, and more. Maintain and Operate Customer Relationship Management (CRM) Systems; Utilized Several Productivity Software; Configure, Present and Interpret Computer Statistical Data, Use of the Cloud/SaaS Services, Database Management, Telecommunications, Eigen (program used by several Fortune 500 companies), and Legal Research Programs (LexisNexis, Westlaw, and Fastcase).