Customer Service Corpus Christi

Ann Marie Burlock

Motivated to work in a Legal and or Medical setting

Corpus Christi, TX

********@*****.***

+1-361-***-****

I am motivated to continue working in Medical and/ or Legal. I have Administrative and Business Center experience. From reception to patient financials to PBX. I also have retail experience and hospitality; have a great customer service presence. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Assistant Manager

Dollar General-Corpus Christi, TX

March 2021 to February 2024

Assistant ManagerDollar General - Corpus Christi, TXMarch 2022 to February 2024 To manage and assist in managerial duties at a very high volume Dollar General. To also train and supervise new hires and employees. Stock, clean, cashier(register),greet customers and assist them in having a great experience. Closing duties would include but not limited to: balancing two cash registers, one self-checkout, a change fund and making nightly deposits. Caregiver/Attendee

Legacy-Corpus Christi, TX

December 2021 to July 2023

Spending time with elderly clients. Assisting them with daily duties including shopping for groceries assisting them at Doctor's appointments, keeping calendar of upcoming appointments for them and providing a sense of normalcy in their life in a positive manner. Medical Transcriptionist

Orthopedic surgery-San Antonio, TX

January 2005 to July 2005

Transcribed medical reports for Orthopedic surgeons and Sports Medicine. Education

Associate in Science (AS) in Court Reporting & Medical Transcription San Antonio College - San Antonio, TX

September 2000 to December 2005

Skills

• Transcription (6 years)

• Medical Terminology (5 years)

• Medical Records (2 years)

• Clerical Experience (10+ years)

• Anatomy Knowledge

• Hospital Experience

• Medical administrative support

• Documentation review

• Medical terminology

• Bilingual

• Administrative experience

• Anatomy knowledge

• Hospital experience

• Clerical experience

• Customer service

• Proofreading

• Translation

• Leadership

• Writing skills

• Time management

• Computer literacy

• Spanish

• Medical records

• English

• Analysis skills

• Sales

• Microsoft Office

• Communication skills

• Hospitality

• Front desk

• Retail sales

• Guest relations

• Cash register

• Cash handling

• Hotel experience

• Supervising experience

• Editing

• Management

• Microsoft Excel

• Microsoft Outlook

• Windows

• Organizational skills

• Typing

• Google Docs

• Microsoft Word

• Human resources

• Microsoft Powerpoint

• Data entry

• Computer skills

• Medical collection

• Insurance verification

• Google Suite

• Adobe Acrobat

• Care plans

• Physiology knowledge

• Medical transcription

• Vital signs

• Medical scheduling

• Assisted living

• Filing

• HIPAA

• Medical billing

• Property management

• OneSite

Certifications and Licenses

Certified Medical Transcriptionist

Present

Driver's License

October 2021 to July 2028

Food Handler Certification

SHRM Certified Professional

August 2005 to Present

Certified Medical Assistant

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