Medical Assistant, Operation Manager, administrative program manager

WORK HISTORY

Walgreens Pharmacy

Elizabethtown/Bardstown, KY 10/2023 – 07/17/2024

Assisted patients with obtaining prescriptions and problem solving any issues occurred during the process.

Entered incoming prescriptions from prescribers into the Walgreen’s database to begin filling process.

Filled and labeled prescriptions.

Entered insurance information and problem-solved insurance issues on an as needed basis.

Associates in Dermatology

Medical Assistant

Louisville, KY 03/2023 – 10/2023

Assisted Physicians with minor dermal procedures and occasional MOHS outpatient surgeries.

Scribed visits for physicians including entering diagnosis, treatments, prescriptions, instructions, and other pertinent information.

Prepared and administered injections; as well as training patient’s on administering at-home injections.

Claire Powered by Wild Health

Operations Manager

Louisville, KY 09/2022 – 02/2023

Oversaw operations for covid testing site and ensure compliance standards are met regarding company standards.

MyCare Family Community Supports

Residential Manager

Louisville, KY 08/2019 – 01/2021

Ensured client care plans were being followed and compliance standards were met in regard to the state funded Supports for Community Living Waiver.

Kentuckiana Nursing Service

Administrative Program Manager

Louisville, KY 05/2008 – 07/2019

Monitored program effectiveness and identified actionable improvements in areas of medication administration, health risk screening assessments, and team communication.

Reviewed approximately 150 medication records for clients receiving services through agency.

Maintained employee records.

Maintained client records.

Developed needed forms and spreadsheets for regulatory requirements.

PROFESSIONAL SUMMARY

Dependable employee with over a decade of experience in providing supports to clients as well as managing staff in medical/healthcare settings. Knowledge on HIPAA laws/regulations, experience in leading Medicaid review audits, maintaining employee documentation and trainings required by law, developing and following policies and procedures agency specific and abiding by Kentucky state regulations. Recent experience is as a pharmaceutical technician. In this position I built/maintained customer relations, understood health insurance inquiries, and communicated with patients and medical staff to ensure quality care. I strive to create and maintain employee relations and ensure clients are treated with dignity and respect.

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