Front Desk Customer Service
Resume:
JOCELYN ACOSTA – SALON
Phone; 786-***-****
**** ** **** ** ***** Fl, 33142
@ad9qa9@r.postjobfree.com
SUMMARY
Hello to whom this might concern my name is Jocelyn Acosta, I am pleased to be before you in consideration for this opportunity. Since starting my work venture at the age of 16, I have acquired many skills and different experiences. My objective is to join the company as a team player, and do the role of my position at its best and give 100% every single day for a longer term. Here are a few of my qualifications and skills that will depict the image of my capabilities. I am office competent. From Microsoft office, to organizing and filing papers numerically or alphabetically in the back room. I am bi-lingual and can bring that to the front desk of any place. In addition to my customer service and nice personality, to ensure your clients have the best encounter the first time they walk in every time. I love to work in a team oriented environment based on professionalism, and helping each other grow and get better each and every day. Continuing on and reading my resume, I hope that you find my work experience, skills, and qualifications suitable for the job offered at hand.
Kind Regards,
Jocelyn Acosta
LANGUAGES
English
Spanish
OBJECTIVE:
To enhance my educational and professional skills in a stable and dynamic workplace.
To build a long-term career with opportunities for career growth.
To solve problems in a creative and effective manner in a challenging position.
QUALIFICATIONS/SKILLS:
Excellent verbal and written communication
Retail Experience
Analytical
Adaptable (work in changing environment)
Quick Learner
Punctual, Flexible, Responsible, Efficient, Detail Oriented, Able to operate under pressure
Computer skills,power point,outlook, window, ect
MS Office
Problem resolution
Supervision
Team management
Sorting and labeling
Strategic Planning
Mail handling
Credit card processing
Multi-line phone talent
Administrative support
Good listening skills
Money handling abilities
Shipping procedures understanding
Work Experience
Ziggys smoke shop – cashier/sale Feb,2019 – May,2019
Cashier
Answer calls
Help customers
Open & close store
Handle money inventory
Faithful Taxes (Miami Lakes) - Front desk agent Dec,2018 – Apr,2019
Answer calls
Make calls
Schedule appointments
Greet costumers
Computer work/Organization/ Ect
Boucher Brothers ( Delano ) – Beach cashier / 2ndSupervis Oct, 2018 – Jan,2019
Welcome guests to the beach and consistently offer professional, friendly, engaging service
Ensure guests are aware of all services available on the beach
Selling beach rentals, and assist beach equipment
Provide each guest with 5 star 5 diamond service
Follow company policies and procedures
Oversee the general cleanliness and upkeep of the beach area
Ensure all team members under your supervision that shift are handling all responsibilities
Completing scheduling and issuing it to all team members weekly
Overseeing the total revenue and budget of the property
Training new arriving team members
Hanna spa ( Beach ) - Front Desk May, 2017 – Mar,2018
Welcome guest
Make calls
Book appointments
Footlocker (Mid-Town) - Sales Associate / Cashier Mar, 2016 – Mar, 2017
Welcome guest and help guest
Personal Assistant (Relocated) – Coco Tress Service May, 2015 – Jan, 2016
Welcome guest
Take calls
Answer phone calls
Schedule appointments
Contact this candidate