Engagement and Outreach

Elvis L. Santana

Address: New York City, United States Phone number: 646-***-****

Email address: ad9q72@r.postjobfree.com

Accomplished strategic leader with a proven track record of driving initiatives from local community projects to national programs. Expert at assembling and leading diverse, high-performing teams to deliver transformative results. Renowned for exceptional stakeholder engagement, fostering strategic partnerships, and facilitating seamless collaboration across all organizational levels to consistently achieve and surpass overarching objectives.

01/2023 – 11/2024

New York City, NY,

United States

Engagement Director

Ichor Strategies

Spearheaded community engagement initiatives for major clients like Verizon, Airbnb, and New York State of Health, emphasizing the achievement of key performance indicators (KPIs) and the enhancement of stakeholder relationships. Facilitated collaborations with local and regional stakeholders to advance agendas across municipal, state, and federal levels. Navigated the complexities of sales targets and Corporate Social Responsibility (CSR) goals while working closely with C-suite leadership on cross-functional initiatives to meet quarterly objectives. Led the development of tailored strategic engagement plans specifically designed for key markets/communities.

Led hundreds of events across the Eastern region, strategically championing initiatives such as federally funded incentives, community grant programs, and thought leadership events to advance quarterly objectives and enhance profitability through targeted hyper-local engagement efforts. Provided strategic guidance to clients on optimizing resource allocation, identifying funding opportunities, forging key policy partnerships, and conducting thorough data analyses to facilitate well-informed decision-making. Developed and refined national press releases and devised marketing strategies, significantly amplifying regional influence and ensuring the success of various policy and grant initiatives, notably securing approximately $10 million in grants for local partners.

01/2021 – 01/2023

New York City, NY,

United States

Outreach Director

Educators for Excellence

In addition to NYC's effort, helped lead nationwide initiatives to empower and train educators, driving membership growth and addressing critical issues within the teaching profession. Forged impactful partnerships with policy and education institutions, as well as elected officials, to amplify educators' voices and achieve yearly goals. Drove excellence among fellow organizers through strategic professional development, hands-on coaching, and rigorous performance evaluations, ensuring continuous growth and success across chapters in Minneapolis, Los Angeles, Connecticut, and New York. Mobilized over 25,000 educators to participate in high-impact national and city- wide action campaigns. These initiatives included securing $49 million for universal dyslexia screening in NYC, advocating for the expansion of anti-racist policies nationwide, rallying union members for the United Federation of Teachers (UFT), and pushing for federal budget expansion in education. PROFILE

WORK EXPERIENCE

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Devised an extensive recruitment strategy to bolster candidate engagement, leveraging digital outreach, large-scale events, and targeted phone banking efforts. This approach was tailored specifically for candidates vying for executive positions within the largest local teachers union in the nation, the UFT.

Enhanced organizational performance by implementing strategic professional development programs, providing hands-on coaching, and conducting rigorous performance evaluations for fellow organizers across multiple chapters. 08/2020 – 12/2020

Philadelphia, Pennsylvania

, United States

Regional Director

At Scale

Directed, constructed, and managed a cohesive door-to-door strategy aimed at bolstering voter turnout. Collaborated with the State Committee, faith-based organizations, and governmental departments to ensure precise participation and optimal results. Oversaw internal payroll, spearheaded recruitment efforts, and maintained staff retention while ensuring adherence to CDC and city guidelines. Led recruitment efforts to onboard a team of up to 200 canvassers, resulting in successful outreach to 200,000 households and the mobilization of 55,000 Democratic voters across multiple wards and districts. Managed a $450,000 budget, allocating funds across various operational needs including shift supervisors, canvassers, office support staff, recruiters, property rentals, supplies, and additional expenditures.

Ensured compliance with health and safety protocols, maintaining staff well- being and operational efficiency during door-to-door campaigns. 07/2020 – 12/2020

New York City, New York,

United States

Regional Director

Full Contact Communication

Enhanced public education and visibility by collaborating with elected officials and community leaders on the "Get Counted" Census and Test & Trace campaigns across key city areas. Developed a robust field strategy that resulted in over 215,000 completed census submissions by canvassing more than 350,000 doors. Collaborated with multiple partners—including Community-Based Organizations (CBOs), NYC Health & Hospitals, unions, and Community Affairs Officers—to establish and coordinate weekly objectives, significantly increasing community participation in testing initiatives and the Census. Managed a team of over 300 canvassers to boost census self-response rates, while facilitating communication with elected officials and local businesses. 09/2018 – 03/2020

New York City, New York,

United States

Program Director

East Side House Settlement

Collaborated with the Department of Education to oversee and enhance community-based programs, optimizing non-profit services for young adults and parents. Led a dynamic team—including advisors, social workers, and college coaches—in effectively managing social programs. Served as a spokesperson at various community events, representing the organization's mission and initiatives. Enhanced program effectiveness by leading a multidisciplinary team— including advisors, social workers, and college coaches—in managing social programs. Implemented operational improvements that optimized service delivery to young adults and parents, resulting in increased engagement and satisfaction. Developed and executed strategic plans to expand program reach and impact, and facilitated staff training to ensure high-quality service delivery. Secured additional funding, increasing the employment budget from $200,000 to $250,000; oversaw the allocation of a $50,000 Other Than Personal Service

(OTPS) budget towards school and community initiatives. WORK EXPERIENCE

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07/2011 – 05/2015

New Haven, Connecticut,

United States

Psychology Bachelors Degree

Albertus Magnus College

English Spanish

Smartsheet/Google Suite

FULL

Salesforce

FULL

Data Analysis

PROFESSIONAL

Geopolitical Awareness

FULL

White House, Reach Higher Awardee – March 2016

Recognized as the recipient of the White House Reach Higher Initiative during the Obama administration in 2016. This esteemed accolade underscored dedication and commitment to advancing educational opportunities and fostering success among students nationwide.

Hispanic Heritage Awardee, New York State Assembly – October 2022 Was honored to be awarded a Proclamation from the New York State Assembly, graciously presented by Assemblywoman Chantel Jackson. This distinguished recognition underscores a commitment to driving civic engagement, fostering district-wide partnerships, and championing initiatives aimed at enhancing the well- being of the Bronx borough and its residents.

New York State Assembly Recognition, New York State Capital – July 2023 During the closing of the legislation session, a distinguished acknowledgment was bestowed upon me at the New York State Capital, a moment marked by the esteemed Assemblywoman Chantel Jackson. This recognition, received on the floor of the New York State Assembly, symbolizes the legislative body's appreciation for efforts dedicated to civic engagement, district-wide partnership, and community enhancement.

EDUCATION

LANGUAGES

SKILLS AND TECHNOLOGIES

ACHIEVEMENTS/RECOGNITION

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