Store Manager Hot Springs
Resume:
Vanessa Robinson
Store Manager driven Hungry devoted
Desert Hot Springs, CA 92240
**********************@***********.***
To obtain a long term position within your company that utilizes my skills and offers a platform to broaden my career. My Goal is to go back to school and get a degree in culinary arts I am a reliable, responsible, and outgoing individual who, if given the chance, will prove to be an invaluable asset.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Store Manager
Dollar General-Desert Hot Springs, CA
March 2020 to Present
• Managed a team of 13 employees, providing training, coaching, and performance evaluations to ensure high levels of productivity and customer satisfaction
• Mentored team members to develop their skills and advance within the company resulting in internal promotions
• Developed staffing schedules that optimized labor costs while ensuring adequate coverage during peak hours
• Increased overall sales revenue by 2.5% through targeted promotional campaigns and upselling techniques
• Utilized data analytics tools to identify trends in customer behavior and adjust marketing strategies accordingly
• Maintained a clean, organized, and visually appealing store environment that exceeded customer expectations
• Collaborated with cross-functional teams to execute successful store promotions and events
• Implemented employee recognition programs that boosted morale and increased employee retention
• Managed store budgets, tracking expenses, and implementing cost-saving measures to maximize profitability
• Developed and maintained strong relationships with key customers, addressing their needs and ensuring high levels of satisfaction
• Collaborated with District manager on strategic planning initiatives such as new product launches or promotional events
• Established strong relationships with local community organizations through sponsorships or partnerships which increased brand visibility
• Identified areas of improvement within the store layout resulting in a increase of average transaction value
• Utilized POS systems to track sales data, monitor inventory levels, analyze trends, and generate reports for informed decision-making
• Conducted regular store audits to assess visual merchandising standards and make necessary adjustments for optimal presentation
• Led regular team meetings to communicate goals, provide updates on performance metrics, and foster a positive work environment
Store Manager
Family Dollar-Yucca Valley, CA
September 2018 to March 2020
• Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision
• Implemented effective strategies to drive sales growth and achieve revenue targets on a consistent basis
• Developed and executed marketing campaigns to increase brand awareness and attract new customers
• Managed a team of 12 employees, providing training, coaching, and performance evaluations to ensure high levels of productivity and customer satisfaction
• Optimized inventory control processes to minimize stockouts while reducing excess inventory by 1.4%
• Analyzed sales data and market trends to identify opportunities for product assortment optimization
• Collaborated with vendors to negotiate favorable pricing terms and maintain strong supplier relationships
• Implemented cost-saving measures that resulted in an 1.2% reduction in operational expenses
• Ensured compliance with company policies, procedures, and safety regulations at all times
• Led regular team meetings to communicate goals, provide updates on performance metrics, and foster a positive work environment
• Developed employee schedules based on business needs while effectively managing labor costs within budget constraints
• Implemented customer service initiatives that improved overall satisfaction ratings by 10%
• Conducted regular store audits to assess visual merchandising standards and make necessary adjustments for optimal presentation
• Utilized POS systems to track sales data, monitor inventory levels, analyze trends, and generate reports for informed decision-making
• Created comprehensive training programs for new hires as well as ongoing development plans for existing staff members
• Implemented incentive programs that motivated employees to exceed sales targets resulting in an 2.2% increase in monthly revenue
Line Cook/Prep Cook
Melvyns-Palm Springs, CA
October 2017 to March 2018
My duties include but aren't limited to:
Assisting the chef while catering events.
Prepare all sauces and food for production, cook food on AM, and PM shift.
Worked fast and efficiently on the line in a fast pace environment.
cleaning, as well as assisting the chef with ordering our produce, and meats. Prep Cook/line cook
Las Casuelas Terraza-Palm Springs, CA
October 2015 to September 2017
Las Casuelas is a fine dine authentic Mexican restaurant. My duties include but aren't limited to:
Assisting the chef in making sauces, marinades etc.
Prepared enough food for the day.
Worked fast and efficiently on the line in a fast pace environment.
cleaning, making tacos, house salsas, guacamole, etc Shift Manager/Pizza Maker
Pizza Hut
March 2016 to October 2016
Is a family fun pizza parlor where we provide tasty pizza, pastas, and salads. we service many.
My duties included, but aren't limited to:
Cashier, Pizza Maker, inventory, and game technician.
Overseeing the employees, making sure that the restaurant is ran smoothly.
Making daily deposits, preparing drops for the next day pick up.
Opening the restaurant get it ready for the day assign cash drawers to the proper employee who will be using it, Close out the restaurant making sure everything is locked up and put away properly for the next day. Verifying each cash drawer that was used balanced out; if not, take proper procedure.
Complying with complaints, if needed.
Deli clerk
Jensens finest food
February 2012 to August 2016
Jensens specializes in providing the finest quality of food, service for each guest coming in to shop. The majority of our business is run in store, however the deli provided catering services as well as party trays to our guest. My duties included, but aren't limited to:
Opening the deli, preparing the food for the day. Closing the deli, washing dishes putting the necessary food away for the next work day.
Take orders over the phone, file it properly if it's for a later date, make the orders and have them ready by the time asked.
Receiving product, Unloading shipment, taking inventory. Front Desk Clerk
Wyndham Hotel & Resort
September 2004 to March 2012
Wyndham is a prestigious and luxurious hotel that is know world-wide, and has a resort atmosphere. Also, hosting large events, conferences, and reserving timeshares.
My duties include, but are not limited to:
PBX phone operator
Walk-in reservations
Guest accommodations, everything and anything
Check in/out guests
Customer Service: ensuring the guests are comfortable
Cashier: handling cash and safety deposits boxes Education
Diploma
Palm Springs High School
June 2002
Bachelors degree in Culinary Arts in Culinary Arts College of the Desert
Skills
• Culinary Experience
• Catering
• Food Safety
• Cooking
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