Design Consultant Service Technician

Vonte Whitney

Oakland, California ***** 303-***-**** ad9pvu@r.postjobfree.com LinkedIn

EDUCATION

GPA: 3.5

Leadership:

Rector of Kairos retreat 2011

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PROFESSIONAL EXPERIENCE

NorCal Remodeling Group July 2022- Present

Design Consultant

During my time as a design consultant for NRG I have sold and closed over a million dollars of new projects all over the Bay Area. I spent time with clients listening to their wants and needs and designing their spaces to bring their ideas to life. Working with the public on their homes has been extremely rewarding when the project installs and improves their quality of life and safety I feel like I have done a good thing in the world.

Maintained exceptional professionalism by connecting with hundreds of homeowners on time and working collaboratively to bring their vision for their home to fruition.

Displayed excellent communication and listening skills to assist clients in their decision making process.

Manage customer relationships up until the point of install (sometimes up to 12 weeks) corresponding about updates or changes via email, text and phone calls Ludis Analytics (Remote) July 2022

Sales Development Representative

As an SDR Apprentice for Ludis Analytics I participated in prospecting, lead generation and screening calls of potential clients. I spent my time researching potential clients and educating them on Ludis’ analytical software. Once I was able to determine if the software could offer the clients any solutions, they would passed down the sales pipeline.

Performed outreach to many potential clients using a variety of methods and platforms.

Researched leads and performed screening calls with them discussing their needs.

Educated potential clients on the solutions that Ludis provides. Lead Installer and Service Technician

As a Lead Installer I was responsible for completing beautiful and effective residential HVAC system installations and walking clients through the process of the install as well as giving them tutorials and tips to use with their new systems. As a service technician, I served as the clients first impression of the company and using my judgment was able to either recommend working on the unit or connecting the client to our Sales team to replace the air conditioner.

Installed over $500,000 worth or HVAC systems to happy customers.

Drove retention and growth amongst my hardworking coworkers by leading weekly training sessions.

J.K. Mullen High School Denver, Colorado 9/2007 - 06/2011 American Air Conditioning and Heating, Los

Angeles, CA

Mar. 2020 – Sept. 2021

Led teams as large as 5 people per job to complete the installations in a manner that is up to all necessary codes and standards, using safe working practice.

Received multiple 5 star Yelp reviews for going above and beyond for the client.

Generated countless leads for our Sales team.

Field Hand

Traveled all over the United States to construct and demolish above ground storage tanks used for testing, pipeline blowouts or general storage of liquids.

Constructed hundreds of AGST’s working in unison with large crews and heavy machinery.

Safely operate and navigate large trucks and trailers all over the United States.

Consistently showed perseverance and drive to work through extreme conditions and long hours during emergency situations.

Nea Community Learning Center, Alameda, CA August 2016-June 2019 Campus Supervisor

As the Campus Supervisor at NEA, I built life long connections with learners, learners families, and facilitators of the NEA community. It was my responsibility to monitor the campus, ensuring the safety of learners and facilitators. I also spent many hours in the classrooms, assisting with discipline and restorative justice conversations on a daily basis. It was extremely fulfilling to play a role in the advancement of the learners and watch them grow as students and people.

On call throughout the school day to attend to any situations concerning disruptions on campus, in classrooms, etc.

Assisted the Dean of Students with disciplinary actions and resolving issues between community members.

Led an after school DIY club for learners to explore crafts and creative projects together while building friendships and strengthening school morale. ACTIVITIES & OTHER INFORMATION

Certifications & Awards: Coursera Data Analytics Certificates Feb. 2022 Technical Skills & Tools: Microsoft Office products, SQL, R, Tableau Interests & Hobbies: I love my family, cooking, watching and playing sports, running stairs, doing push-ups, screen printing, hiking, traveling and more! Any Other Cool Things: I have a vending machine in Oakland that has fresh, gluten-free, and vegan baked goods!

Well Water Solutions and Rentals, Midland, TX July 2019 – Mar. 2020

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