Customer Service Event Staff
Resume:
Roni Atis
Miami, FL *****
ad9p87@r.postjobfree.com
Seeking opportunity with a reputable company.
Authorized to work in the US for any employer
Work Experience
Event Staff
Ram Caterers-Miami, FL
April 2016 to Present
• Assisted in the setup and breakdown of special events, ensuring all equipment and materials were properly organized
• Provided exceptional customer service to event attendees, addressing inquiries and resolving issues promptly
• Prepared and cooked a variety of dishes according to recipes, quality standards, and presentation guidelines
• Efficiently delivered food orders from the kitchen to customers' tables, ensuring prompt and accurate service
• Worked collaboratively with fellow food runners and servers to create a positive dining experience for guests
• Safely operated a variety of vehicles, including cars, vans, and trucks, to transport passengers or goods
• Provided exceptional customer service by being courteous, professional, and helpful during interactions with clients at pick-up/drop-off locations
• Maintained a high level of professionalism while representing the company during interactions with customers
• Received commendation from supervisors for exceptional customer service skills and positive feedback from clients
Amazon Fulfillment Associate
Amazon-Opa-locka, FL
November 2017 to October 2022
• Utilized equipments to safely transport materials within the warehouse
• Collaborated with team members to complete daily tasks in a timely manner
• Maintained a clean and organized work area, promoting safety and efficiency
• Followed all safety protocols and procedures while operating machinery or handling hazardous materials
• Communicated effectively with supervisors regarding any issues or concerns related to inventory or operations
• Accurately picked and packed orders for shipment, ensuring proper labeling and documentation
• Promoted to Supervisor's Assistant (PG)
UPS Driver Helper
UPS-Miami, FL
October 2017 to January 2018
• Collaborated with driver to plan optimal routes for deliveries, minimizing travel time and maximizing efficiency
• Loaded and unloaded cargo from delivery vehicles, ensuring proper handling and securing of items
• Provided exceptional customer service by addressing inquiries and concerns in a timely manner
• Verified accuracy of shipments by comparing invoices with actual delivered products
• Assisted driver in the safe and efficient delivery of goods to various locations Driver in Training
Western Express-Nashville, TN
October 2014 to November 2014
Responsibilities
Deliver loads from state to state on a timely manner. Communicate with Driver Manager through Quualcom
Device pertaining to the delivery assigned delivery. Accomplishments
Delivering loads safe, and on time.
Skills Used
Time Management, Defensive Driving, Interpersonal Skills, and Customer Service Skills.
• Demonstrated strong attention to detail by inspecting vehicles before and after each trip to ensure proper functioning and identify any maintenance needs
• Completed comprehensive driver training program, gaining in-depth knowledge of traffic laws, safety regulations, and vehicle maintenance
• Assisted experienced drivers in loading and unloading cargo safely, ensuring proper distribution for optimal balance during transport
• Followed company policies regarding hours of service regulations, rest periods, and mandatory breaks to ensure compliance with industry standards
• Adapted quickly to different weather conditions such as rain or snow by adjusting driving techniques for enhanced safety on the road
• Developed excellent navigation skills through extensive practice driving various routes and familiarizing myself with local roads and highways
Delivery Driver Helper
The Reserve Network-Morrow, GA
January 2013 to September 2014
Skills Used
Customer service skills
• Delivered packages and goods to customers in a timely and efficient manner, ensuring customer satisfaction
• Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
• Assisted with loading and unloading of packages or goods at the warehouse or customer locations
• Provided excellent customer service by addressing any concerns or issues during deliveries
• Followed specific instructions from customers regarding package placement or special handling requirements
Deli Clerk
Publix Supermarket-Marietta, GA
October 2007 to August 2014
Skills Used
Customer service skills.
• Maintained cleanliness and sanitation standards in food preparation areas, adhering to health department regulations
• Managed inventory levels by monitoring stock levels, rotating products, and placing orders as needed
• Provided exceptional customer service by assisting customers with menu selection and answering questions about ingredients or dietary restrictions
• Operated deli equipment such as slicers, grills, ovens, fryers, and steamers safely and efficiently
• Ensured proper storage of perishable items to maintain freshness and prevent spoilage
• Adhered to all company policies regarding food handling procedures to ensure compliance with health codes
• Resolved customer complaints or concerns promptly and effectively, ensuring customer satisfaction Driver
Werner Enterprises-Lithia Springs, GA
October 2008 to January 2009
Responsibilities
Drive to different states with loads.
Accomplishments
None
Skills Used
Driving skills
• Demonstrated strong attention to detail by inspecting vehicles before and after each trip to ensure proper functioning and identify any maintenance needs
• Assisted experienced drivers in loading and unloading cargo safely, ensuring proper distribution for optimal balance during transport
• Practiced defensive driving techniques to minimize risks on the road while maintaining efficient delivery schedules
• Followed company policies regarding hours of service regulations, rest periods, and mandatory breaks to ensure compliance with industry standards
AM Server
The Ritz-Carlton Hotel-Atlanta, GA
December 2003 to August 2007
Responsibilities
Deliver food and drinks to guest's room. Setup stations for banquet, prepare food and serve in banquet stations.
Accomplishments
None
Skills Used
Customer service skills
• Delivered exceptional in-room dining service to hotel guests, ensuring prompt and accurate order delivery
• Maintained a high level of professionalism and attention to detail while setting up and presenting food items in guest rooms
• Demonstrated excellent knowledge of menu items, ingredients, and preparation methods to answer guest inquiries accurately
• Consistently met or exceeded performance targets for order accuracy rate by carefully reviewing orders before delivery
• Ensured cleanliness and organization of work area at all times, including restocking supplies as needed
• Maintained a positive attitude even during challenging situations, providing exceptional customer service at all times
Education
College in Culinary Arts
Johnson & Wales University - Miami, FL
March 2003 to November 2004
High school diploma in General Studies
Miami Central Senior High School - Miami, FL
August 1989 to June 1993
Skills
• Customer Service Skills (10+ years)
• Food Handling
• Delivery Driver Experience
• Culinary Experience
• Cooking
• Food Preparation
• Vehicle Maintenance
• Heavy Lifting
• Catering
Languages
• Haitian Creole - Expert
• English - Expert
• Spanish - Intermediate
Certifications and Licenses
Driver's License
Class E
Contact this candidate