Catering Capitan
Resume:
Aichata
Tounkara Catering Captain
PHONE 785-***-**** EMAIL ***********@*****.***
ADDRESS Lawrence, KS 66044
Highly organized individual with
extensive experience in managing
catering events, ensuring smooth
operations and exceptional service.
Possesses strong skills in team
coordination, event planning, and
inventory management, consistently
delivering high-quality results with
minimal errors. Adept at problem-
solving, multitasking, and creatively
resolving customer and staff issues.
PROFESSIONAL
SUMMARY
SKILLS
• Hard worker
• Leadership
• Customer relationship
• Relationship building
• Respectful
• Caring
• Value for others' work
Proficient in Microsoft Word, Excel
and Powerpoint
•
Taught Bambara Linguist students
at the University of Kansas
•
CERTIFICATIONS
• ServSafe Food Handler
Crystal Moore
,
REFERENCES
Supervisor - Catering
KU Catering - Supervisor
*********@**.***
Catering Captain
Part time Supervisor
EXPERIENCE
KU Catering
Nov 2024 – Present
Lawrence, Kansas
Provided leadership by setting an example through professional behavior and appearance.
•
Established positive relationships with clients to build customer loyalty for future business opportunities.
•
• Trained staff on proper serving techniques and etiquette guidelines. Resolved any issues or complaints promptly while maintaining a professional demeanor.
•
Ensured compliance with safety regulations and food handling procedures according to health department standards.
•
Managed the daily setup and breakdown of catering equipment, including tables, chairs, linens, china and glassware.
•
• Identified areas for improvement within the catering operation process. Demonstrated excellent organizational and communication skills to ensure smooth operations during events.
•
Supervised staff onsite to ensure efficient service delivery throughout events.
•
Interacted with customers to obtain feedback on product quality and service levels.
•
Trained catering associates in service techniques, menu presentation, and customer service.
•
Assigned duties, responsibilities, and work stations to employees in accordance with work requirements.
•
• Resolved customer complaints regarding food service. Trained workers in food preparation, and in service, sanitation, and safety procedures.
•
Recommended measures for improving work procedures and worker performance to increase service quality and enhanced job safety.
•
KU Chick-fil-A
Feb 2024 – Sep 2024
Lawrence, kansas
Identified areas where processes could be improved or streamlined for greater efficiency.
•
Provided guidance, direction, and feedback on job expectations and performance standards.
•
• Trained new employees on company policies, procedures and work ethics.
• Delegated tasks to team members according to individual strengths.
• Communicated employee, customer and workplace needs to managers. Melody L. Williams
,
Robert William Neal Cashman
,
Supervisor
KU Catering - Supervisor
phoenix1975fire@gmail.com
Assistant Director Of Catering
KU Catering - Assistant Director
********@**.***
Manika
Bambara
French
English
Koyaka
LANGUAGES
Native
Native
Native
Fluent
• University of Kansas
Conversational
AWARDS
Employee of the month of
October in 2022 and received
Amazon gift card as a reward
•
Employee of the month of
February in 2024
•
Servers Lead
Sales Marketer
Assistant Director
Inspected work environment for health and safety hazards and reported findings to manager.
•
Received product deliveries and moved materials to designated workplace locations.
•
Maintained cleanliness and sanitation of all work areas and equipment according to health department regulations.
•
• Prepared and cooked foods of all types for special guests or functions.
• Checked quality of raw and cooked food products to meet standards. KU CATERING
Sep 2023 – Feb 2024
US
• Lead others during tasks
• Organize receptions and dinners
• Set up and serve customers
• Bartender for special events
• Team work
• Have been employee of the month of October 2023
AMK Technology
Feb 2022 – Jul 2022
Abidjan, Ivory Coast
• Established relationships with key customers, vendors, and distributors. Monitored customer feedback on product performance and satisfaction levels.
•
• Provided product demonstrations in order to generate sales inquiries.
• Performed analysis on sales data to identify areas of improvement.
• Analyzed competitor activities to develop competitive pricing strategies. Conducted qualitative interviews with customers in order to gain a deeper understanding of their needs and preferences.
•
Attended staff conferences to provide management with information and proposals concerning promotion, distribution, design, and pricing of company products and services.
•
Moustapha Fall Office
Apr 2020 – Dec 2021
Abidjan, Ivory Coast
Established and maintained open, collaborative relationships with employees.
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Planned, organized and directed the activities with team members to ensure efficient operations.
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Provided regular performance feedback, developing subordinates' skills and encouraging growth.
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Provided leadership in developing strategies to increase organizational productivity and profitability.
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Facilitated the development of short-term goals that aligned with long- term strategic objectives.
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Conducted regular performance reviews with staff members, providing constructive feedback on their development needs.
•
Completed coursework towards
Bachelor degree- still in progress in
Respiratory Care
EDUCATION
Lawrence
University of Kansas
GPA: 3.68
Assistant Director
COMMUNITY SERVICE
AGFP
Jan 2020 – Dec 2021
Seguela, Ivory Coast
Established and maintained open, collaborative relationships with employees.
•
Conducted performance reviews and provided disciplinary actions, if necessary.
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Planned, organized and directed the activities of a team of 15 staff members to ensure efficient operations.
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Monitored progress against organizational goals, taking corrective action when needed.
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Contact this candidate