Customer Service Patient Care
Resume:
shamika Hedgepeth
Houston, TX *****
ad9p28@r.postjobfree.com
Seeking a great job with a top company as a Certified Phlebotomist Technician where my enthusiasm for patient care and customer service can be utilized. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate to: Houston, TX
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
PST/Phlebotomist
Deans Professional Services-Houston, TX
Present
Float from various locations for CPL at UPT- physicians Bellaire south work along side a technician in a two man site as we draw anywhere from 30-50 plus a day in the metro Houston area to Perform daily venous and hand draws straight and butterfly on patient of all ages. Maintain accuracy on patient information while input data into the system scan / manifest requisition before send out to lab for courier’s pickup. PST/Phlebotomist
Labcorp-Houston, TX
May 2022 to October 2023
Collect and process aliquot patient specimens in a (IOP ) in office phlebotomist for two providers @ WellMed Beechnut ClinicEnsures that patient samples are correctly identified and delivered to the proper lab selector. Ensure safety and clean work station. Scan specimens into system for tracking purpose. Secure all specimens into lockbox for route driver pickup routine -stats orders. Site Lead Covid Swabber -Royal Caribbean Cruise-Port Canaveral, FL July 2021 to June 2022
Independence of the sea ship printout the manifest, sort in alphabetical order perform covid testing on crew member and back to back passenger all nasal swab collect for the post Quarantine also document monthly Quality Control log on all machine being used such as the Lumira,Binax and accula. assist and instruct the swabber while in the lab for work or training maintain a safe and clean work station daily disinfect and discard all biohazard bags and sharp containers. Certified Phlebotomy Instructor
First step school of phlebotomy (SW)-Houston, TX
March 2021 to June 2021
Volunteer Assist and instruct the student in learning the blood collection identify the tubing color and additives in the order of draw, venipuncture (butterfly & straight needle) daily quiz and lecture on basic medical terminology, urinalysis collection, specimen handling and processing. clinical training knowledge of centrifuge use. provide online assistance if needed for the students to become certified phlebotomist. Phlebotomist/ Patient Service Tech - IOP
LabCorp-Glendale, AZ
June 2019 to July 2020
Perform blood collections by venipuncture and capillary draws on patients in an Obstetrician-Gynecology office for multiple providers. Prepare all collected specimens to be sent out for testing maintain Order entry of patient and specimen information.
Phlebotomy Technician - Temp
All Medical Personnel- Dominion diagnostic-Phoenix, AZ March 2019 to May 2019
• processing and shipping of blood & urine specimens
• Perform venipuncture collect blood specimens
• collect urine specimens from patients
• correctly identify the patient before any specimen is obtained
• Properly label and document the specimens and prepare for shipment Certified Phlebotomy Technician 2
Quest Diagnostic PSC-IOP-Sugar Land, TX
February 2016 to October 2018
obtain service at the patient service center and clients office meet and greet with new faces daily, collect and process blood, sputum, stool samples and pre employment urine / hair drug screens are send to the lab for testing in a timely manner perform great customer service that meet the patient needs perform venipuncture on all patients from newborn to adults daily document centrifuge and equipment maintain clean log. make sure all SOP are followed and module training is in compliance. Medical Technician- Temp
The veterans medical center Magnum Opus Technologies, Inc-Houston, TX October 2015 to February 2016
Diagnostic therapeutic Caroline's perform early morning collection from the veterans bedside venipuncture straight -butterfly needles assist with outpatient labs and processing Department. Phlebotomist Technician II
All Medical Staffing-Temp-Atlanta, GA
December 2014 to April 2015
Contractor phlebotomist for Decatur Medical Center - infectious clinic HIV testing on every patient Venipuncture (straight needles, butterfly,) collecting specimens according to established procedure completing requisition accurately. label, centrifuge, split, freeze as required by test orders pack specimens for pickup for couriers to be sent to the laboratory for testing. Phlebotomy Technician
QUEST DIAGNOSTIC -PAIN MANAGEMENT-Fayetteville, NC June 2012 to September 2014
Travel Phlebotomist: Venipuncture, collecting field specimens according to established procedures, completing-requisitions accurately and on time. Label, centrifuge, package and freeze specimens. Medical Assistant
CAPABILITY HEALTHCARE-Phoenix, AZ
August 2010 to February 2012
Correctional Health Tech, Phoenix, AZ Triage inmates in Maricopa County Jail, vital signs, blood draw, perform routi tests, wound care. Biometric cardio screening for employees and inmates. Certified Donor Processor
Grifols Biomat Plasmaphresis-Phoenix, AZ
June 2008 to July 2010
Certified Donor Processor • Promoted customer satisfaction with fast donor services. Education
High school diploma in Medical Assistant Program
Brookline College - Phoenix, AZ
January 2004 to December 2004
Certifications and Licenses
NHA-Certified Phlebotomy Technician
September 2024 to September 2026
Certification #H5F2S9A4
Contact this candidate