Social Media Marketing Manager
Resume:
Jazzmine Luff
CEO
Brookhaven, PA *****
ad9oas@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Founder and CEO
The Frosting Lounge-Philadelphia, PA
February 2012 to Present
I have been responsible for the overall leadership, strategic direction, and success of the company. In this multifaceted role, I have been instrumental in steering the growth and development of the business, ensuring its profitability and reputation in the highly competitive event planning and catering industry.
• Spearheaded marketing and branding efforts to increase the company's visibility and reputation.
• Developed marketing campaigns, both online and offline, to attract a diverse clientele.
• Provided strong leadership and mentorship to a dedicated team of professionals.
• Client Relationship Management
Catering Social Media & Marketing Manager
Haddon Culinary-Collingswood, NJ
November 2023 to January 2024
• Orchestrated end-to-end catering operations, overseeing consultations, proposal development, and seamless execution of all catering orders.
• Corporate catering management, fostering strong relationships with clients and ensuring their satisfaction with services provided.
• Facilitated the delivery and setup of catering orders, guaranteeing a flawless and professional presentation at each event.
• Planned and executed large-scale events, demonstrating strong organizational and logistical skills in managing diverse aspects of catering for major functions.
• Proactively engaged in social media management, conceptualizing, creating, and capturing compelling content. Generated all graphics for promotional materials and marketing campaigns.
• Managed and curated social media platforms to enhance brand visibility and engagement, contributing to increased online presence and customer interaction.
• Organized and attended networking events to expand client base and strengthen partnerships within the industry.
• Developed Standard Operating Procedures (SOPs) for front-of-house staff, streamlining catering processes and ensuring consistency in service delivery.
• Conducted comprehensive training sessions for front-of-house staff and management on catering platform implementation, optimizing order-taking and billing processes.
• Successfully acquired proficiency in the Caterease catering platform, enhancing efficiency and accuracy in order management and billing procedures.
Head Baker
Metz Culinary Management at Arcadia University-Glenside, PA August 2018 to January 2019
• Set baking schedules and menu.
• Inventory, ordering and stocking.
• Catering planning, prep and execution and breakdown.
• Cafe and retail dessert production.
• Dining hall lunch and dinner production for approx. 600 students per meal. Chef
Air Culinaire Worldwide-Sharon Hill, PA
September 2017 to March 2018
• In-flight hot and cold catering. for small private planes and large sports teams private flights.
• Off site execution in Minnesota for the Superbowl private team flights. Education
Culinary Certificate in Culinary Arts
OIC Training Academy - Philadelphia, PA
June 2019 to November 2019
Associate's degree in Business Marketing
Peirce College - Philadelphia, PA
May 2015 to May 2019
Skills
• Catering
• Event Planning
• Proposal Writing
• Project Management
• Customer Relationship Management
• Branding
• Business Development
• Marketing
• Social Media Management
• Supervising Experience
• Communication skills
• Sales
• Events management
• Customer service
• Time management
• Organizational skills
• Event planning
• Microsoft Excel
• Microsoft Word
• Administrative experience
• Hospitality
• Event marketing
• Fundraising
• Driving
• Leadership
• Negotiation
• Contracts
Certifications and Licenses
Managerial ServSafe
RAMP Certified
May 2023 to May 2025
Driver's License
August 2020 to August 2024
ServSafe
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