Mental Health Nurse Practitioner
Resume:
Kourtnei Jones, DNP, APRN, PMHNP
***********@*****.***
Cell: 601-***-**** Hattiesburg, MS 39401
PROFESSIONAL PROFILE
Dynamic and patient-centric Doctor of Nursing Practice (DNP) and board-certified Psychiatric Mental Health Nurse Practitioner
(PMHNP) with extensive experience in executing high-quality mental health care services to diverse patient populations. Known for delivering compassionate and evidence-based mental health services to individuals particularly focused in geriatric and end-of-life care settings. Adept at conducting comprehensive psychiatric evaluations, leading interdisciplinary healthcare teams to foster collaboration by optimizing patient care delivery, and drive quality improvement initiatives. Leverages technology to enhance patient delivery and incorporates approaches to improve patient outcomes and streamline organizational workflows. AREAS OF EXPERTISE
Geriatric Psychiatry
End-of-Life/Palliative Care
Suicide Risk Assessment
Psychiatric Assessment & Diagnosis
Medication Management
Psychotherapy
Substance Use Disorder Treatment
Training & Leadership Management
Case Management
Technical Skills: Epic, Cerner, Zoom, Microsoft Word, Microsoft Excel, Microsoft Teams PROFESSIONAL EXPERIENCE
Pine Grove Behavioral Health & Addiction Services
May 2021 – Present
Travel Nurse
• Collaborate with the interdisciplinary team to refine treatment plans and care plans, ensuring comprehensive and individualized care for each patient and optimizes treatment outcomes for children, adolescents, and adults.
• Implement evidence-based interventions to support individuals with co-occurring substance use disorders, contributing to improved outcomes and reduced rates of relapse among vulnerable populations.
• Conduct outpatient psychiatric clinic visits via telehealth platforms, fostering therapeutic relationships with patients and delivering evidence-based interventions to promote mental wellness and resilience in the community setting. Compassus Hospice
February 2020 – May 2021
Director of Clinical Services (DCS)
• Implemented streamlined communication protocols within the interdisciplinary team resulting in 20% reduction in response times to patient and family inquiries and 15% increase in overall team efficiency.
• Developed and implemented targeted staff training programs focusing on enhancing communication skills and fostering empathetic patient-centered care approaches, resulting in a 10% increase in staff retention rate and significant decrease in employee turnover.
• Cultivated positive working relationships with families resulting in average increases in referrals and admissions to Compassus upwards of 5% YOY and maintained excellence in end-of-life care within the community served. Admissions Nurse
May 2019 – February 2020
• Educated patients and families on the hospice diagnosis, disease progression, and the philosophy of hospice care, fostering understanding and acceptance, while easing anxieties and uncertainties surrounding end-of-life care
• Successfully assessed patients for hospice appropriateness using thorough approaches, ensuring that individuals received timely and appropriate end-of-life care tailored to their needs and preferences.
• Initiated comprehensive and personalized hospice care plans for patients by collaborating with interdisciplinary teams to address physical, emotional, and spiritual needs; enhanced comfort initiating customer satisfaction scores of 98%. Encompass Hospice
May 2018 –May 2019
Registered Nurse Case Manager
• Implemented proactive case management approaches resulting in reductions in hospital readmissions among hospice patients and 12% decrease in emergency room visits, which improved patient outcomes and reducing healthcare costs.
• Facilitated seamless coordination of care between patients, families, caregivers, and healthcare providers to access supportive services and resources such as pain management, spiritual counseling, and bereavement support.
• Implemented evidence-based symptom management protocols for pain, dyspnea, and other distressing symptoms in hospice patients resulting in a reduction in symptom severity scores needed for emergency interventions. Bedford Care Center of Petal
June 2017 –May 2018
RN Supervisor
• Implemented training programs and protocols for LPNs and CNAs focused on wound care management and treatment protocols, resulting in a 20% decrease in wound-related complications and a 12% improvement in healing rates among residents with chronic wounds.
• Implemented processes to ensure medication management efficiency, resulting in a reduction in medication errors and improvements in adherence to medication administration protocols.
• Developed and implemented protocols to ensure safe and accurate lab draws were made, including intravenous and PICC lines access; this protocol decreased specimen collection errors and improved laboratory result accuracy.
• Reduced assessment time and improve efficiency in identifying residents’ needs upon admission. HMP Nursing Agency
July 2011 – June 2017
LPN II, Med Nurse
• Provided leadership and guidance to direct care workers to ensure adherence to care plans and promoted a therapeutic environment for residents with mental disabilities.
• Implemented medication administration protocols that increased efficiency and accuracy while improving patient safety.
• Played a key role in interdisciplinary care team meetings, advocated for the needs of residents with mental disabilities and contributed valuable insights to care planning and decision-making processes.
• Maintained accurate and up-to-date documentation of medication administration, patient assessments, and interventions in electronic health records (EHR) and other medical documentation systems.
• Ensured compliance with all regulatory standards, policies, and procedures related to medication administration, documentation, and patient care to maintain quality and safety standards. EDUCATION, CERTIFICATIONS, AND LICENSES
Doctor of Nursing Practice, PMHNP, The University of Southern Mississippi – 2022 License, Psychiatric Mental Health Nurse Practitioner License # 202-***-**** APRN Certification, Psychiatric/Mental Health
Bachelor of Science, Nursing, William Carey University – 2017 License, Registered Nurse License #907035
Associate Degree, Nursing, Pearl River Community College - 2011 Certification, Licensed Practical Nurse, Pearl River Community College – 2010 Certification, CPR & BLS
VOLUNTEER, MEMBERSHIPS, AND SYMPOSIAS
Girl Scouts of Greater MS, Member
Sigma Theta Tau, Member
The ARC Southeast Mississippi, Volunteer
National Black Nurses Association, Member
MS Org of Associate Degree Association, Member
PUBLICATIONS
Jones-Dumas, K., & Nard, M. (2022). Reducing Anxiety Symptoms in African Americans Using Informal Mental Health Coping Strategies. [Doctoral Project, The University of Southern Mississippi].
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