Customer service/Management.
Resume:
Leonard Rykaczewski
Vero Beach, Florida 32966
***********@*****.***
Objective
To obtain a challenging position in a growing company where I can best utilize my skills and experience as an accomplished Manager to support the company in achieving its goals.
Core Skills and Accomplishments
●Proven ability to cut costs and increase revenue through innovative management techniques
●Excellent interpersonal communication skills
●Operations management
●Inventory control
●Complex problem solving and sound judgement
●Auctions
●HR duties including scheduling, hiring and termination
●New business development
Experience
April 2010 – July 2023
Lifestorage formerly Uncle Bob’s Self Storage – Vero Beach, Florida
Store Manager
●Onboarded new store acquisitions
●Mentored newer managers and junior team members
●Assisted other stores with audit compliance
●Managed day to day store operations including balancing cash drawers, ordering merchandise and supplies and making bank deposits
●Provided five-star customer experience supported by customer reviews
●Delegated work assignments
●Assigned work orders to outside contractors
●Conducted facility inspections
●Negotiated accord and satisfactions for delinquent customers
●Submitted auction ads and all related auction paperwork
June 2008 – April 2010
Uncle Bob’s Self Storage – Vero Beach, Florida
Associate Manager
●Provided best in class customer service
●Maintained inventory and sold merchandise
●Maintained property and ensured storage spaces were rent ready
●Made bank deposits
●Balanced cash drawers and petty cash
September 1995 – February 2008
Re/Max of Cherry Hill – Cherry Hill, New Jersey
Realtor Associate
●Listed and sold residential homes
●Leased properties
●Initiated new business
Awards
●Million Dollar Club
●ReMax Executive Club
●ReMax Presidents Club
Education
●Cherry Hill High School East
●The Real Estate School
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