West Point Customer Service
Resume:
James Cooperwood
West Point, MS *****
*****************@*****.***
Seasoned professional with 17 years of diverse experience, including adept use of welding tools at Navistar. Skilled in manual dexterity, inventory management, and implementing tailored service plans. Seeking Welder role to leverage hands-on experience and technical knowledge in a dynamic work environment.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Welder/Fabricator
PLUM CREEK - West Point, MS
January 2022 to December 2024
Assembler
Navistar West point, MS
January 2019 to December 2022
· Facilitated clear and consistent communication between colleagues and senior leadership to ensure alignment on production objectives.
· Enhanced assembly skill set and manual precision by completing a comprehensive training program focused on dexterity.
· Operated an array of assembly equipment including welders, screwdrivers, soldering irons, and rivet guns to meet production demands.
Self Employed
daycare program - West Point, MS
March 2015 to December 2019
· Drive promotional item sales to meet business objectives.
· Cultivate robust business partnerships and foster a team focused on meeting deadlines.
· Manage stock and conduct regular inventory audits to ensure accuracy and efficiency in inventory control.
Assembler
Navistar - West Point, MS
February 2012 to March 2016
· Facilitated clear and consistent communication between colleagues and senior leadership to ensure alignment on production objectives.
· Enhanced assembly skill set and manual precision by completing a comprehensive training program focused on dexterity.
· Operated an array of assembly equipment including welders, screwdrivers, soldering irons, and rivet guns to meet production demands.
Circuit Line Operator
Southwire - Starkville, MS
May 2010 to October 2012
· Resolved customer inquiries with efficiency, ensuring satisfaction and reinforcing client relationships.
· Played a collaborative role in the development and execution of departmental projects, contributing to a measurable increase in revenue.
· Facilitated cross-functional communication to drive the successful implementation of client-specific service plans and process improvements.
Cashier
FASTBREAK CONVENIENCE STORES - West Point, MS
July 2004 to June 2010
Customer service as a cashier and stocking. Cleaning and cooking. Customer service representative HR Assistant
BRYAN FOODS - West Point, MS
January 2001 to February 2004
· Managed organizational tasks and maintained employee records, ensuring accurate and timely payroll processing.
· Verified employee identities and personal data to uphold company security and accuracy standards. Education
associate in business
East Mississippi Community College - Mayhew, MS
November 2004 to November 2006
Skills
• Team Lead (2 Years)
• Problem Solving
• Presentation Skills
• Clear Oral and Written Communication
• Increasing Customer Satisfaction
• Human Resources
• Assembly Line Government Vehicle (7 Years)
• Merchandise Control and Presentation
• Quality Control
• Forklift Operator
• Upselling Products
• Positive Attitude
• Welding (5+ Years)
• Leadership
• Machine Operator
• Senior Leadership
• Fabrication
• Mechanic Experience
• Strategic Planning
• Cashier (6 years)
• Stocking (6 years)
Certifications and Licenses
CPR Certification
Contact this candidate