Security Guard Customer Service

ROMANWORK BELAY

Email: ad9nkh@r.postjobfree.com Phone: 647-***-****

Objective

Dedicated and vigilant Security Guard with a strong background in community service and administrative support. Seeking to leverage interpersonal skills and attention to detail to ensure the safety and security of premises and personnel.

Skills Summary

Security & Surveillance: Knowledgeable in security protocols, patrol procedures, and emergency response.

Attention to Detail: Skilled in monitoring environments to identify potential security risks.

Customer Service: Experienced in interacting professionally with diverse populations.

Communication: Excellent verbal and written communication skills.

Conflict Resolution: Trained in de-escalation techniques and problem-solving.

Organizational Skills: Proficient in administrative tasks and maintaining orderly environments.

Team Collaboration: Ability to work effectively within team settings.

Licenses and Certifications

Use of Force Handcuffing &Baton Training Oct 2024

Ontario Security Guard License Aug 2024

Emergency First Aid & CPR Apr 2024

TNG Customer Service Training Sept 2023

Work Experience

Davenport Perth Neighborhood & Community Health Centre Toronto, ON, Canada Volunteer / Program Worker Dec. 2023 – Present

Monitored facilities to ensure the safety and well-being of community members, including seniors, children, and youth.

Assisted in maintaining a secure environment during programs and events.

Provided light meal services and refreshments while ensuring adherence to safety and hygiene standards.

Supported program planning, administrative tasks, outreach, and group facilitation.

Institute for Education, Health and Development Addis Ababa, Ethiopia Administrative

Assistant 2015 – 2021

Managed correspondence, scheduled appointments, and maintained organized filing systems, ensuring data security and confidentiality.

Processed orders, forms, applications, and requests with a high degree of accuracy.

Collaborated with team members to enhance communication and operational efficiency.

Implemented security protocols for document handling and office access. Access control

Institute for Education, Health and Development Addis Ababa, Ethiopia

Security Guard 2012- 2015

Patrol designated areas to ensure safety and reduce incidents

Assisted Supervisor in the tasks on site

Monitored premises to prevent theft, violence, and rule violations.

Assisted resident in their needs

Monitored CCTV cameras

Education

Bachelor of Social Work and Psychology Andhra University, India 2010

References

Dawit Worku

Concierge at 8 Pemberton Ave

Magnum Protective Services

Telephone-647-***-****

ad9nkh@r.postjobfree.com

Contact this candidate